Customer Services

Job DescriptionWe are seeking a highly skilled Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to take on new challenges.Key Responsibilities:Greeting and Escorting Customers: The ideal candidate will be...

About UsAIA International Limited is dedicated to helping individuals and communities live Healthier, Longer, Better Lives. Our mission is to provide innovative solutions that address the evolving needs of our customers and society.Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will be responsible for handling...

Responsibilities: Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and strengthening the growth in business sales productivity; Assist in managing the bank hall environment to divert customers in queue and counters,...

Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Bank Of China (Hong Kong) Limited.About the RoleThis is an exciting opportunity for a customer-focused individual to deliver exceptional service and support to our clients. The successful candidate will be responsible for providing quality customer services...

Job Summary: As a Customer Service Representative, you will be the first point of contact for clients. This role involves handling inbound and outbound calls, as well as managing email correspondence. Your primary objective will be to provide outstanding customer service, resolve inquiries, and support our clients in navigating their insurance needs.   Key...

Responsibilities: Champion the one-stop personal banking services at branches Deliver quality customer services through counter transactions Identify existing and prospective customers' needs of financial services, including both products and services Grasp opportunities to cross-sell appropriately Ensure compliance requirements are strictly...

About AIA International LimitedAt AIA, we're on a mission to create a healthier, more sustainable future for everyone. Our goal is to help people live Healthier, Longer, Better Lives by 2030.We believe that ambitious individuals who share our vision can make a real difference in shaping the future. That's why we're looking for talented professionals like you...

Responsibilities: Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and strengthening the growth in business sales productivity; Assist in managing the bank hall environment to divert customers in queue and...

Get AI-powered advice on this job and more exclusive features. CFO @ AIT, Inc. & MatchAwards.com | Strategic Planning, Financial Management The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Responsibilities Communicate with customers via phone, email, and...

Key Responsibilities: Assist Department Head to supervise the individual teams and lead to the teams to achieve the KPI as well as to drive initiatives to uplift operations efficiency and customer experience Monitor and supervise our hotline and counter services teams to provide quality services to our internal and external customers and ensure the smooth...

  Job Descriptions:  ​To address customer complaints with thorough investigations identifying the root cause, and the development and implementation of appropriate solutions; To provide feedback to management on improvement plans and work with internal departments to resolve complex cases; To ensure records are kept accurately and properly; To assist in...

About UsHang Seng Bank Limited is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

At TIME's group, we are seeking a highly skilled Customer Service/Helpdesk Support Specialist to join our team. As a key member of our customer servicing area, you will be responsible for performing operational tasks efficiently and effectively to achieve our service level targets.Primary Responsibilities:Channel handling - Emails & ChatEnsure efficient...

OverviewThe Vestal Central School District is seeking a reliable and detail-oriented individual to support our team as a Customer Service Support Specialist.ScheduleHours of operation are 3.5 hours per day, with the first shift starting at 9:30AM and ending at 1:00PM.LocationThis position will be based in Tioga Hills Elementary.Contract InformationAs a...

Talent Acquisition Lead @ OSL | Listed | Regulated | Crypto Trading Platform We are seeking an experienced Customer Service Product Manager to enhance our customer service systems. This role will focus on optimizing chatbot functionalities, streamlining backend query handling, and improving case management processes to deliver an exceptional customer...

Company OverviewBANK OF CHINA (HONG KONG) LIMITED is a leading financial services institution in Hong Kong, committed to providing high-quality banking and insurance services to individuals and businesses. Our company values innovation, customer-centricity, and teamwork.Job DescriptionWe are seeking an experienced Deputy/Assistant Teleservices Manager to...

About the RoleWe're seeking an experienced Customer Service Specialist to join our team at Standard Chartered. As a key member of our customer service department, you will be responsible for handling customer inquiries and concerns in a professional and timely manner.Key ResponsibilitiesProvide exceptional customer service via phone, email, and chat...

Role OverviewAs a Customer Service Ambassador in the Consumer Banking Group at DBS Bank (Hong Kong) Limited, you will be responsible for providing exceptional service to customers in a fast-paced branch environment.

Key Responsibilities: Assist Department Head to supervise the individual teams and lead to the teams to achieve the KPI as well as to drive initiatives to uplift operations efficiency and customer experience Monitor and supervise our hotline and counter services teams to provide quality services to our internal and external customers and ensure the smooth...

Desired Competencies (Technical/Behavioral Competency) Must-Have Must have experience in Selenium, Appium, Python, VBScripting. Must have experience in Designing Automation Framework that can handle web/api/mobile/windows/java based apps. Experience in managing Mobile Farm (Cloud/Onprem). Good-to-Have Knowledge on API tools such as SOAPUI/Postman....