OSL | Product Manager, Customer Service

1 week ago Be among the first 25 applicants Talent Acquisition Lead @ OSL | Listed | Regulated | Crypto Trading Platform Establish and maintain relationships with key industry stakeholders, such as cryptocurrency exchanges, wallet providers, blockchain platforms, and others, to explore potential partnerships. Work closely with cross-functional teams to...

Job OverviewTalent Acquisition Lead @ OSL | Listed | Regulated | Crypto Trading Platform

Are you ready to elevate your trading career to the next level? We’re on the hunt for a dynamic, driven, and skilled Junior Trader to join our high-performing team. This role places you at the forefront of financial markets, empowering you to execute impactful trades, provide seamless liquidity, and collaborate with top-tier counterparties in a fast-paced,...

Get AI-powered advice on this job and more exclusive features. About OSL OSL is the first HK-based and SFC-licensed Virtual Asset Trading Platform. Offering over-the-counter (voice and electronic) digital assets execution, an agency exchange platform, customer segregated assets and the world's best insured custody solution of digital assets. As the first...

About OSL OSL is the first HK-based and SFC-licensed Virtual Asset Trading Platform. Offering over-the-counter (voice and electronic) digital assets execution, an agency exchange platform, customer segregated assets and the world's best insured custody solution of digital assets. As the first SFC-licensed, HK-listed (863 HK) and ‘Big-four’-audited...

Get AI-powered advice on this job and more exclusive features. About OSL OSL is the first HK-based and SFC-licensed Virtual Asset Trading Platform. Offering over-the-counter (voice and electronic) digital assets execution, an agency exchange platform, customer segregated assets and the world's best insured custody solution of digital assets. As the first...

The Product Marketing Manager will play a crucial role in leading the go-to-market strategy for our products and driving growth across key channels. This role requires an in-depth understanding of the crypto/Web3 space, the ability to craft impactful messaging for both technical and non-technical audiences, and the experience to manage end-to-end product...

About OSLOSL is a cutting-edge financial technology company that empowers businesses to thrive in the digital age.Job Title: Operational Excellence ManagerSalary Range: $120,000 - $180,000 per yearAbout the RoleWe are seeking an exceptional Operational Excellence Manager to join our team. As a key member of our operations department, you will play a critical...

Responsibilities: Assist in the development, implementation, and continuous improvement of operational processes and procedures to enhance efficiency and effectiveness. Oversee and support daily business operations and support the head of operations, ensuring seamless execution across all tasks and functions. Lead and coordinate regulatory audit projects,...

We are seeking a skilled Data Analyst to join our team at OSL, a leading Virtual Asset Trading Platform in Hong Kong. As a key member of our early-stage team, you will have the opportunity to build our data foundation from scratch and drive meaningful business impact through data insights.The ideal candidate will have 3-5 years of experience in a data...

Assists SME Customer Services Manager to supervise SME Customer Service Team that provides all-round services & support to Dah Sing Bank SME customers, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME customers. Supervises and evaluates...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....

Key Responsibilities: Identify and cultivate prospects, leading to customer acquisition, retention, and revenues aligned with OSL’s Business Plan, with a specific focus on OTC trading. Create and implement comprehensive sales strategies to promote our educational programs and services within the cryptocurrency sector. Build and maintain strong...

Reporting to Deputy Head of Segment & Product Management, you will be responsible for formulating strategies and implementing business plan to grow wealth management business (with investment focus) for retail banking and developing wealth management products and services for both retail and private banking. Job Responsibilities Develop business plans to...

As a Customer Service Acquisition Professional with the International Executive Service Corps, you will be responsible for delivering exceptional customer service and acquiring new business opportunities. Main Responsibilities:Achieve high standards of service quality to maintain a professional imageHandle customer inquiries, feedback, and instructions...

Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...

About the RoleAt International Executive Service Corps, we are seeking a highly motivated and experienced Customer Service Representative to join our team as a Banking Specialist. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels, including...

Responaibilities: Customer Acquisition and Revenue Generation:  Identify and cultivate prospects, leading to customer acquisition, retention, and revenues aligned with OSL’s Business Plan, with a specific focus on OTC trading. Manage all aspects of customer acquisition, including pipeline management, scoping, pitching, and onboarding. Lead business...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...

Job Responsibilities Lead the Customer Service Team in ensuring efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter, and Luggage Services. Monitor the grooming and performance of Customer Services team, contract casual staff, and service providers. Handle customer...