Customer Service Officer, IBC
3 months ago
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our
customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening
up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key
areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.
We are currently seeking a high calibre professional to join our team as a Customer Service Officer, IBC.
Principal Responsibilities
- Provide customer service to IBC clients
- Answer enquiries in a timely manner
- Provide administrative support to team members
- Strong organization skill
- Customer oriented mindset
- Excellent communication skill in English and Cantonese
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
-
Customer Service Officer, IBC
2 weeks ago
Hong Kong, Hong Kong SAR China HSBC Full timeJob description Some careers have more impact than others If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Regulatory Compliance Services Officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeJob SummaryWe are seeking a highly skilled Officer, Regulatory Compliance Services to join our team at Corporation Service Company.Your Key ResponsibilitiesPerform Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) checks and follow up with investors on required Know Your Customer (KYC) documents, including FATCA/CRS-related forms and...
-
Officer, Regulatory Compliance Services
6 months ago
Hong Kong, Hong Kong SAR China Corporation Service Company Full timeOfficer, Regulatory Compliance Services Hong Kong Mon - Fri, 9am - 6pm Hybrid The position Our Regulatory and Compliance Services (RCS) ensure our clients to meet both their local and global regulatory needs and provide customized support to keep our clients informed of the evolving regulatory requirements impacting their business. Our team based...
-
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJob OverviewWe are seeking a highly skilled professional to join our team as a HSBC Global Banking Customer Experience Representative. This role will be based in a dynamic environment where you will have the opportunity to make a real impact and contribute to the success of our organization.About UsAt HSBC, we serve 41 million customers globally, including...
-
Customer Service Officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Konew FinTech Corporation Limited Full timeAbout the RoleWe are seeking a Customer Service Officer to join our team at Konew FinTech Corporation Limited. As a key member of our customer service team, you will play a critical role in delivering excellent customer service and ensuring our customers receive the best possible experience.Key ResponsibilitiesFollow up with existing customers on loan...
-
Customer Services Officer
3 months ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction **Promising and Structured Career Development in Airport Services Delivery Department** Customer Service Officer III > Customer Service Officer II > Service Excellence Lead > Manager on Duty > Duty Manager Reports to: Service Excellence Lead Upon relative skills attainment and fulfillment of predetermined performance criteria,...
-
Customer Service Officer
2 months ago
Hong Kong, Hong Kong SAR China Avery Dennison Full timeJob DescriptionAbout Your RoleUnder the supervision of senior staff, the incumbent is to provide support to supervisor and to follow up orders and provide services to customersYour Responsibility will include:Handle order processing and system updates within the required time frameRespond to customer enquiries and requests (via telephone, fax and mail) in a...
-
Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJob DescriptionHSBC is seeking a highly skilled Customer Service Officer to join our team in Hong Kong. As a key member of our Wealth and Personal Banking division, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide accurate and efficient counter transactions at branchMeet the financial...
-
Customer Service Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeDiscover a rewarding career opportunity with Manulife, a leading international financial services group. As a Senior Customer Service Officer in our Customer Care Team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleWe are seeking an experienced professional with a strong background in...
-
Office Administrative Assistant
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeCorporate Office CoordinatorAt Corporation Service Company, we are seeking a highly skilled Corporate Office Coordinator to join our team.The Corporate Office Coordinator will be responsible for providing administrative support to our management team and ensuring the smooth operation of our office.Key Responsibilities:Coordinate internal meetings and events,...
-
Senior Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Senior Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesHandle customer inquiries...
-
Customer Service Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full timeAbout the RoleWe are seeking a skilled Customer Service Officer to join our Customer Engagement Team. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide excellent customer service and support to clients via phone, email, and chatRespond to customer inquiries...
-
Insurance Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeJob SummaryThis role is responsible for delivering exceptional customer service to bancassurance customers, providing dedicated after-sales support and generating appointments for sales teams to follow up. The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to work collaboratively with teammates to resolve...
-
Senior Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Senior Customer Service Officer to join our team at Company 28 - Manulife (International) Limited. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional...
-
Digital Customer Service Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Digital Customer Service Officer to join our team at HSBC. As a key member of our Contact Centre Business, you will be responsible for providing exceptional customer service and sales support to our customers across various channels.Key Responsibilities:Provide customer service and sales...
-
Senior Customer Services Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeWe are seeking a highly skilled professional to lead our customer service team as a Senior Customer Services Officer.Key Responsibilities:Provide exceptional customer service by resolving 100% of client issues in a timely and professional manner.Collaborate with the sales team to identify business opportunities through customer interactions.Handle product...
-
Customer Services Officer
7 months ago
Hong Kong, Hong Kong SAR China Bollore Logistics Asia Pacific Full timeHandling customer’s inquiries, claims, complaints, quotations and overseas agent correspondence Following up overseas routing orders and booking from customers Maintaining customer database Handling all import and export shipments Coordinating with operation departments to ensure customer orders are properly followed up Requirements HKCEE / HKALE/ HKDSE /...
-
Customer Service Officer
4 months ago
Hong Kong, Hong Kong SAR China Sprout In Motion Limited Full timeIf you are looking for stable, rewarding work in the friendly environment of a multidisciplinary child development center.This may be your dream job to advance yourself and get into the health and education field.Requirements:Holder of a High Diploma / Associate Degree or above; Bachelor’s Degree highly preferredGood command of both written and spoken...
-
Senior Customer Service Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeThe role of Senior Customer Service Officer is to provide quality customer service through accurate and efficient counter transactions at branch and assist team for transactions checking.Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues.Promote digital banking services and products...
-
Senior Customer Services Officer
6 months ago
Hong Kong, Hong Kong SAR China HKT Full timeWe are currently seeking a high-caliber talentto join our support team as a Senior Customer Services Officer . Responsibilities: Handle inbound / outbound customers’ enquiries, resolving 100% of client issues in a professional and timely manner Work with sales team on potential business opportunities through inbound or outbound customer Handle...