Technical Desktop Support Specialist

The OfferWork alongside & learn from best in class talentOpportunity to make a positive impactGreat work environmentThe JobYour responsibilities will include:Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.Excellent communication...

Responsibilities Providing support to clients through phone, chats, and ticketsTechnical and functional support for the Interactive Brokers' platforms on desktop and mobileTroubleshooting and support for Interactive Brokers' web-based offeringsProblem management with a focus on wide-scale technical issues Requirements Bachelor's degree (degree earned in a...

Responsibilities Providing support to clients through phone, chats, and ticketsTechnical and functional support for the Interactive Brokers' platforms on desktop and mobileTroubleshooting and support for Interactive Brokers' web-based offeringsProblem management with a focus on wide-scale technical issues Requirements Bachelor's degree (degree earned in a...

Our client a leading bank is looking to hire Support Specialist.Responsibilities:  Support Distribution: Hardware 20%, Application 40%, Project/Coordination 30% & BU Relationship/VIP 10% Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system...

PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connections across the globe linking Asia-Pacific, Europe, the Americas, the Middle East...

· Provide L2-L2.5 Support for user issues over call, email & chat.· Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc.· Receiving end user calls and provide first level resolutions.· Monitoring health of Desktop Support – Remote network, and IT Infrastructure Performing daily proactive health check of...

·Provide L2-L2.5 Support for user issues over call, email & chat. ·Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc. ·Receiving end user calls and provide first level resolutions. ·Monitoring health of Desktop Support – Remote network, and IT Infrastructure Performing daily proactive health check...

·       Provide L2-L2.5 Support for user issues over call, email & chat. ·       Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc. ·       Receiving end user calls and provide first level resolutions. ·       Monitoring health of Desktop Support – Remote network, and IT...

Job Descriptions: Provide stakeholders with day-to-day IT support services in the Asia region. Be responsible for endpoint devices and IT infrastructure in Asia region (HK, GC + remote offices). Monitoring queue and routing tickets. Provide users with software, hardware, and other types of IT support; Troubleshoot IT issues when necessary. Maintain and...

Our client is a large Investment Bank is looking to hire  IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving. Incident...

Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will...

Job DescriptionProvide technical support to end-users and clients via phone, email or in person Diagnose and troubleshoot software and hardware issuesUpdate equipment inventory management system and rack information.Train end-users on how to use software applicationsMaintain and update system documentationEscalate unresolved issues to the appropriate support...

BackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will work...

Job description Responsibilities: Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per help desk procedures & allocated timelines. Escalates unresolved incidents/service requests within agreed timescales. Ensures tickets are updated at all times until issues are...

Job Summary The position is responsible for performing daily level 1 IT support tasks, assisting end users with their technical problems and maintaining the health of the IT infrastructure. Responsibilities Provide expert helpdesk support, troubleshoot and resolve technical issues for colleagues and internal parties promptly and efficiently ...

Main Content Operations Support Specialist Operations Support Specialist Responsibilities: Provide excellent customer service; follow-up on customer enquiries and complaint coming from various channels Provide sales administration support, e.g. personal loans processing, data input, application QC, application and document submission,...

Deskside Support EngineerAtos Information Technology HK Limited Job DescriptionPRINCIPAL DUTIES AND RESPONSIBILITESProvide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system installation Perform basic hardware moves and changes Record and manage...

Provide technical support to end-users and clients via phone, email or in person Diagnose and troubleshoot software and hardware issuesUpdate equipment inventory management system and rack information.Train end-users on how to use software applicationsMaintain and update system documentationEscalate unresolved issues to the appropriate support teamFollow...

Become a part of our forward-thinking front office team as a Technical Client Service Specialist, where excellence drives our approach.  As a Technical Client Service Specialist in the front office team, you will play a pivotal role in delivering exceptional front-line support services to Neovest customers through email and phone channels.  The support...

Responsibilities:Provide after-sales services to both end-users and resellers, including DOA, RMA and hardware in-warranty maintenance.Inspect, diagnose, troubleshoot, repair, and repackage goods collected from customers.Coordinate with other teams and various vendors to handle daily DOA and RMA claims, ensuring that tasks are completed within the designated...