Technical Support

Responsibilities Providing support to clients through phone, chats, and ticketsTechnical and functional support for the Interactive Brokers' platforms on desktop and mobileTroubleshooting and support for Interactive Brokers' web-based offeringsProblem management with a focus on wide-scale technical issues Requirements Bachelor's degree (degree earned in a...

Responsibilities:Provide after-sales services to both end-users and resellers, including DOA, RMA and hardware in-warranty maintenance.Inspect, diagnose, troubleshoot, repair, and repackage goods collected from customers.Coordinate with other teams and various vendors to handle daily DOA and RMA claims, ensuring that tasks are completed within the designated...

Responsibilities:Provide after-sales services to both end-users and resellers, including DOA, RMA and hardware in-warranty maintenance.Inspect, diagnose, troubleshoot, repair, and repackage goods collected from customers.Coordinate with other teams and various vendors to handle daily DOA and RMA claims, ensuring that tasks are completed within the designated...

Job Posting Details The appointee will join the Technical Support Team of HKUST Business School to provide computer support to the School’s administrative units and departments and audio-visual technical support for teaching.Applicants should have a bachelor's degree (or higher diploma) in computer science or a related discipline with at least 2 years of...

Responsibilities Providing support to clients through phone, chats, and ticketsTechnical and functional support for the Interactive Brokers' platforms on desktop and mobileTroubleshooting and support for Interactive Brokers' web-based offeringsProblem management with a focus on wide-scale technical issues Requirements Bachelor's degree (degree earned in a...

Key ResponsibilitiesCarry out technical support on design review, installation, upgrading, testing, commissioning and integration of all ANS Equipment in 3RS systems;Carry out trials, drills, parallel-run and shadowing for the 3RS systems Implementation;Carry out transition, cutover, and maintenance of the 3RS systems as well as uninstallation and...

The Job: To manage and administer 2nd Tier IT infrastructure systems and advanced ServiceDesk service operations To develop and maintain computer system policy and procedure documents with the software development team to align new business requirement To plan and oversee computer systems including server, storage and backup, network and security...

You will be responsible for: Carry out and facilitate technical support for KONE and non-KONE products. Responsible for identifying any technical issues under maintenance. Create content and spread the knowledge for technical product information and/or training material. Facilitate technical and product training to frontlines. We expect you to...

Certificate or diploma in Electronics, Telecommunications or equivalent  1-2 years of experience in ISP or telecommunications companies is preferred 

Duties Assist in the management of laboratories; Provide administrative and technical support on equipment purchase and maintenance; Prepare teaching materials and support laboratory practical teaching; Assist in the installation of new equipment and provide technical training for users; Maintain inventory of the departmental assets; and Perform...

Our client is a large Investment Bank is looking to hire  IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving. Incident...

PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connections across the globe linking Asia-Pacific, Europe, the Americas, the Middle East...

Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and...

The Hong Kong Palace Museum (HKPM) is a dedicated museum that showcases the exquisite artefacts from Palace Museum’s collections and collaborates with other museums in research, exhibitions, education and public programmes.  The museum comprises 7 800 square metres of gallery space for standing and special exhibitions on Palace Museum’s collections of...

Responsibilities Manage M administration, system, network & facilities, including monitoring, maintenance, troubleshooting. Assist IT Manager on new IT technology. Provide support in Windows Server, mobile devices, and hardware/software maintenance. Assist in troubleshooting hardware and software problems. IT Asset management Requirements High Diploma or...

Job DescriptionProvide technical support to end-users and clients via phone, email or in person Diagnose and troubleshoot software and hardware issuesUpdate equipment inventory management system and rack information.Train end-users on how to use software applicationsMaintain and update system documentationEscalate unresolved issues to the appropriate support...

BackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will work...

Technical Officer The Job: Department of Travel and Transportation is looking for Technical Officer(s) in following Civil Aviation Engineering teams:  Air Traffic Control Systems Operation and Maintenance Team Assist in performing technical operations, maintenance/repair for air traffic control (ATC), airport related systems or...

Duties & Responsibilities: Day-to-day system operations and upstream/downstream feeds  Troubleshoot complex applications and technical problems  Analyse business requirement to provide tools and solution Liaise & manage software vendors Conduct System Quality Assurance Test and UATsPerform production deployment and upgrade system...

1. Benefits: 5-Day Work Week Flexible Working Hours Discretionary Bonus Medical & Dental Insurance Birthday Leave Marriage Leave Examination Leave Education Subsidy Overtime Transportation and Meal Allowance 2. Job Responsibilities: Responsible for daily technical support on desktop, network, ERP, software and hardware to end users Perform quality assurance...