Desktop Support

Description As an End User Support Technician with Minimum of 18 months technical experience  in providing quality services to the end users which includes the following key roles and responsibilities: §Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support ...

Description As an End User Support Technician with Minimum of 18 months technical experience in providing quality services to the end users which includes the following key roles and responsibilities:§ Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by...

· Provide L2-L2.5 Support for user issues over call, email & chat.· Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc.· Receiving end user calls and provide first level resolutions.· Monitoring health of Desktop Support – Remote network, and IT Infrastructure Performing daily proactive health check of...

·Provide L2-L2.5 Support for user issues over call, email & chat. ·Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc. ·Receiving end user calls and provide first level resolutions. ·Monitoring health of Desktop Support – Remote network, and IT Infrastructure Performing daily proactive health check...

Responsibilities : Provide first tier user support and troubleshooting  Provide day-to-day PC administration and desktop services Perform regular system checking and operations Perform administrative work, including hardware inventory, report and system document preparation  Liaise and coordinate with vendors for maintenance and services ...

Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will...

·       Provide L2-L2.5 Support for user issues over call, email & chat. ·       Responsible for resolving or correctly triaging alerts generated for Infra, database, application etc. ·       Receiving end user calls and provide first level resolutions. ·       Monitoring health of Desktop Support – Remote network, and IT...

Our client is a large Investment Bank is looking to hire  IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving. Incident...

BackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will work...

Job description Responsibilities: Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per help desk procedures & allocated timelines. Escalates unresolved incidents/service requests within agreed timescales. Ensures tickets are updated at all times until issues are...

Deskside Support EngineerAtos Information Technology HK Limited Job DescriptionPRINCIPAL DUTIES AND RESPONSIBILITESProvide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system installation Perform basic hardware moves and changes Record and manage...

Job DescriptionProvide technical support to end-users and clients via phone, email or in person Diagnose and troubleshoot software and hardware issuesUpdate equipment inventory management system and rack information.Train end-users on how to use software applicationsMaintain and update system documentationEscalate unresolved issues to the appropriate support...

Job DescriptionProvide technical support to end-users and clients via phone, email or in person Diagnose and troubleshoot software and hardware issuesUpdate equipment inventory management system and rack information.Train end-users on how to use software applicationsMaintain and update system documentationEscalate unresolved issues to the appropriate support...

As a Level 2 Lab Support Technician, you are responsible for supporting client technology and services located onsite at the customer location. This includes but is not limited to general support of the Windows desktops, server systems as well as Linux devices in a lab environment. This is an internal end-user employee-facing role where your skills at...

Our client a leading bank is looking to hire Support Specialist.Responsibilities:  Support Distribution: Hardware 20%, Application 40%, Project/Coordination 30% & BU Relationship/VIP 10% Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system...

Responsibilities Providing support to clients through phone, chats, and ticketsTechnical and functional support for the Interactive Brokers' platforms on desktop and mobileTroubleshooting and support for Interactive Brokers' web-based offeringsProblem management with a focus on wide-scale technical issues Requirements Bachelor's degree (degree earned in a...

Job DescriptionBackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...

Provide technical support to end-users and clients via phone, email or in person Diagnose and troubleshoot software and hardware issuesUpdate equipment inventory management system and rack information.Train end-users on how to use software applicationsMaintain and update system documentationEscalate unresolved issues to the appropriate support teamFollow...

Job Description: Maintains a first-class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner; Install, upgrade, support and troubleshoot Windows Operating System and application such as Microsoft office, Adobe and any other authorized desktop applications; Be...

Responsibilities Providing support to clients through phone, chats, and ticketsTechnical and functional support for the Interactive Brokers' platforms on desktop and mobileTroubleshooting and support for Interactive Brokers' web-based offeringsProblem management with a focus on wide-scale technical issues Requirements Bachelor's degree (degree earned in a...