Officer, IT Support

1 month ago


Hong Kong, Hong Kong SAR China SMBC Group Full time

Responsibilities

: Provide first tier user support and troubleshooting  Provide day-to-day PC administration and desktop services Perform regular system checking and operations Perform administrative work, including hardware inventory, report and system document preparation  Liaise and coordinate with vendors for maintenance and services

Requirements:

Degree/Higher Diploma Holder in IT or related discipline  At least 3-4 years' relevant working experience in Service Desk and IT support Relevant working experience in financial or sizeable firms is an advantage Familiar with Microsoft Windows, M365, VMware and common desktop applications Customer-orientated, a team player with good communication skill  Proactive, Independent, self-driven and eager to learn  Good command of written and spoken English and Cantonese
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