End user support engineer

Job Description: Job Description ： Maintains a first-class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner; Install, upgrade, support and troubleshoot Windows Operating System and application such as Microsoft office, Adobe and any other authorized...

Our client a leading Information Technology company is looking to hire End User Field Services - Site Lead (Onsite Support Lead).Job Responsibilities: Team Lead role at the customer site for IT Workplace support and/or infrastructure; Responsible for actively monitoring incident and service request ticket queue and all assigned tickets, ensure accurate...

•At least five years’ experience directly supporting users in a financial institution.•Knowledge of market data infrastructure and applications, including Bloomberg. •A technical understanding of Windows 10, Office 2016 and Windows Server operating systems to MCSE level.•Have the ability to write and modify scripts. •A firm understanding of...

Ad Tech Strategy Consulting Ascendeum is your on-demand dream team. In today’s high-speed world, business leaders want highly-processed business intelligence, ideas that challenge the status quo, and first-rate management to craft those ideas into reality. We are a consortium of consultants, process engineers, and approved vendors that provide strategic...

The OfferWork within a company with a solid track record of successFlexible working optionsOpportunity to make a positive impactThe JobYou will be responsible for : Completing the front-end architecture design and main module development in accordance with the product's functional requirements.Participating in demand analysis, providing solutions, and...

The Support Integrator provides technical service and support on entertainment automation systems with the highest degree of courtesy possible. The role seeks to provide fast and useful technical assistance on complex, large entertainment automation systems. Additionally, the Support Integrator travels to customer sites to troubleshoot, inspect, and...

Firework is the world’s leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are...

The OfferExcellent career development opportunitiesFlexible working optionsWork alongside & learn from best in class talentThe JobJob Responsibilities:Meeting with the development team to discuss user interface ideas and applications.Reviewing application requirements and interface designs.Identifying web-based user interactions.Developing and implementing...

Responsibilities Ensure maximum uptime for multiple production systems Provide L1/L2 application production support to users for trading, data processing, and IT operations Provide weekend support in a rotational basis and occasional public holiday support Manage, own and frequently follow-up incidents and requests raised to the team. Monitor and...

As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status.  Responsibilities: Provide 1st and 2nd level support to users in a friendly and helpful...

1. Benefits: 5-Day Work Week Flexible Working Hours Discretionary Bonus Medical & Dental Insurance Birthday Leave Marriage Leave Examination Leave Education Subsidy Overtime Transportation and Meal Allowance 2. Job Responsibilities: Responsible for daily technical support on desktop, network, ERP, software and hardware to end users Perform quality assurance...

Role Overview The role is responsible for the desktop and telephony support of all brokers and support staff. First and second level support is required for applications including MS Office, Refinitiv and Bloomberg as well as in-house applications. Some staggered shift, weekend and public holiday work will be required. Role Responsibilities Daily...

Our client, a leading IT services company is currently seeking to hire an Contract Field Engineer.Responsibilities:  Act as single point of contact for users for all IT Incidents and Service Request. Provide daily technical support to end- user for desktops, laptops, printers, mobile devices, and other hardware, either in person or remotely. Install and...

Job Summary:  ·       Provide basic technical support to corporate employees. ·       Proven skills in Laptop repair, troubleshooting, deployment, and network troubleshooting. ·       Proven ability to work successfully with limited supervision. ·       Research, resolve, and respond to inquiries received via web chat, telephone...

Job Description • Diagnose end-user desktop issues and provide step-by-step support • Support for External and Internal (Proprietary) application/software • Log and monitor help desk tickets using support ticketing systems • Manage relationship and be main contact with third party support consultants • Install and maintain computer hardware,...

Balyasny is in a period of rapid technology transition. This exciting role within our Global Support group will provide you with the opportunity to support our Commodities front office applications, data and their integration with middle and back-office systems. The role will have a high level of interaction with the investment staff including Portfolio...

Corporate Technology Support Engineer We are looking for outstanding candidates to join our Corporate Technology Support team. As a Support Engineer, you will focus heavily on day to day application support functions within the firm including Treasury, Middle Office, Operations, Finance and Compliance. You will be responsible for ensuring production...

Department: Customer Service Centre  Responsibilities Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction. Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint...

Job Responsibilities: Provide technical support on hardware and software Troubleshoot servers, network, and end-user PC technical issues Install and maintain LAN & WAN networks, hardware and software Provide help desk services to users and handle user's enquiry Job Requirements: Diploma or above in Information Technology or equivalent Minimum 1 year IT...

Windows Engineer - Application Packaging We are looking for an experienced application packager to re-package, test, and certify our current desktop application suite. The candidate will work with subject matter experts to ensure the functionality of in-house or third party software is fully tested for the Windows 11 migration project. The candidate should...