Retail Executive, Travel Retail Asia

4 months ago


Hong Kong, Hong Kong SAR China Hermès Full time

Major Responsibilities:

Assisting Senior Travel Retail Manager in conducting in-depth analysis of business performance and able to define business opportunities to pursue the company objectives. Support execution & coordination of activities and in-store initiatives to help the Manager animate our stores  Provide weekly and monthly quantitative and qualitative business analysis reports such as Retail KPI, product performance, productivity, CRM, competitor and trend etc. Identify and recommend business opportunities.  Support and execute team motivation programs to enhance métier performance such as staff incentives. Coordinate meetings with different stakeholders on a regular basis, prepare meeting agendas and ensure participants are well informed.  Control and maintain the approved team annual Travel expense versus budget. Assist on ad-hoc tasks, team activities and projects. 

Requirements & Capabilities:

Bachelor’s degree in any discipline with a strong business sense A minimum of 5 Years of solid experience in sales support; experience in luxury or retail business environment will be preferred. Proactive, able to develop and maintain collaborative relationships and foster teamwork with multiple levels/departments within the organization.  Attentive to details, independent and strong Interpersonal & project management skills. Proficient in Microsoft Office is required, especially in Excel and PowerPoint. Fluent in English, Cantonese and Mandarin, French is a plus. Exceptional customer service, attention to detail, strong communication and interpersonal skills, project management skills and problem-solving abilities.

Ref: #LI-IL1



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