Hermès Retail Executive

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full time

Key Responsibilities:

  • Support the Senior Travel Retail Manager in conducting in-depth analysis of business performance and identifying opportunities to drive company objectives.
  • Assist in executing and coordinating activities and in-store initiatives to enhance store performance.
  • Provide weekly and monthly business analysis reports, including Retail KPIs, product performance, and CRM data.
  • Support team motivation programs to enhance métier performance.
  • Coordinate meetings with stakeholders, prepare agendas, and ensure participants are informed.
  • Manage team travel expenses and maintain approved budgets.
  • Assist with ad-hoc tasks, team activities, and projects.

Requirements & Capabilities:

  • Bachelor's degree in any discipline with a strong business sense.
  • Minimum 5 years of sales support experience, preferably in luxury or retail environments.
  • Proactive, collaborative, and able to develop strong relationships with multiple departments.
  • Attention to detail, independent, and strong interpersonal and project management skills.
  • Proficient in Microsoft Office, especially Excel and PowerPoint.
  • Fluent in English, Cantonese, and Mandarin, with French as a plus.
  • Exceptional customer service, attention to detail, strong communication and interpersonal skills, project management skills, and problem-solving abilities.


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