Assistant Manager, Event Sales

6 months ago

Hong Kong, Hong Kong SAR China West Kowloon Full time

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. In Hong Kong’s West Kowloon Cultural District, we are building one of the largest museums of modern and contemporary visual culture in the world, with a bold ambition to establish ourselves as one of the world’s leading cultural institutions. Our aim is to create a new kind of museum that reflects our unique time and place, a museum that builds on Hong Kong’s historic balance of the local and international to define a distinctive and innovative voice for Asia’s twenty-first century.

You will be responsible for:
• working closely with Senior Manager, Museum Event Sales to develop and drive the museum’s hirer event sales strategy;
• implementing sales plan, conducting sales activities and maximizing hirer event business.  Managing existing and developing new accounts in both local and overseas markets;
• handling enquiries in efficient and effective manner.  Ensuring the entire sales cycle is properly handled with guest expectation and satisfaction;
• liaising closely with event organizers to understand their needs.  Displaying sensible judgment to best accommodate their needs while achieving museum objectives;
• managing the all-round sales process and administrative work. Assist on event co-ordination for last minutes booking when necessary;
• collecting and analyzing market information on a regular basis. Working closely with marketing team to develop marketing strategies to promote museum’s hirer event business.
• assisting to develop new business opportunities by participating in marketing activities, including but not limited to exhibiting at international trade show;
• maintaining CRM record and Venue & Event Management System in a systematic manner and keep long-team relationship with clients;
• communicating and working closely with the counterparts and cross-departments in the organization to ensure smooth operations of all events;
• maintaining good awareness of all museum programmes and communicating effectively with different stakeholders including internal departments; and
• performing any other duties as may direct by supervisor when necessary.

You should:
• possess a recognized university degree in hospitality management or any discipline;
• with minimum 5-year relevant sales and commercial experience in venue sales/event management, preferable in the MICE industry;
• experience with international luxury hotel brand or event sales stream in exhibition or convention center will be an advantage;
• demonstrate strong negotiation, influencing, collaboration and problem-solving skills with good business acumen and numerical sense to drive sales targets and capable of exploring new business opportunities;
• be highly-organised, detail-oriented, self-motivated and proactive;
• be proficiency in written and spoken English and Chinese including Putonghua;
• familiar with Venue & Event Management System and CRM System will be an advantage; and
• work in flexible schedule including weekends, evenings, and holidays if necessary.

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