Executive Sales Manager, Venues and Events

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Full time
About M+

M+ is a world-renowned museum in Hong Kong's West Kowloon Cultural District, dedicated to showcasing visual art, design, architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries.

Job Overview

We are seeking an exceptional Executive Sales Manager to drive our hirer event sales strategy, working closely with Senior Manager, Museum Event Sales. This role requires a highly-organized individual with strong negotiation, influencing, collaboration, and problem-solving skills to maximize hirer event business.

Responsibilities
  1. Develop and implement sales plans to drive revenue growth, managing existing accounts and developing new ones in local and overseas markets.
  2. Handle enquiries efficiently and effectively, ensuring the entire sales cycle meets guest expectations and satisfaction.
  3. Liaise closely with event organizers to understand their needs, displaying sensible judgment to best accommodate their needs while achieving museum objectives.
  4. Manage all-round sales processes and administrative work, assisting with event coordination for last-minute bookings when necessary.
  5. Collect and analyze market information regularly, working closely with the marketing team to develop strategies promoting museum hirer event business.
  6. Assist in developing new business opportunities through participating in marketing activities, such as exhibiting at international trade shows.
  7. Maintain CRM records and Venue & Event Management Systems in a systematic manner, building long-term relationships with clients.
  8. Communicate and work closely with counterparts and cross-departments to ensure smooth operations of all events.
  9. Maintain awareness of all museum programs and communicate effectively with stakeholders.
Requirements
  • A recognized university degree in hospitality management or any related field.
  • At least 5 years of relevant sales and commercial experience in venue sales/event management, preferably in the MICE industry.
  • Experience with international luxury hotel brands or event sales streams in exhibition/convention centers will be an advantage.
  • Strong negotiation, influencing, collaboration, and problem-solving skills, with good business acumen and numerical sense.
  • Highly organized, detail-oriented, self-motivated, and proactive.
  • Proficiency in written and spoken English and Chinese, including Putonghua.
  • Familiarity with Venue & Event Management Systems and CRM Systems will be an advantage.
  • Flexibility to work irregular schedules, including weekends, evenings, and holidays if necessary.
Compensation Package

The estimated annual salary for this position is approximately HKD 780,000 - HKD 960,000, depending on qualifications and experience.



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