Event Management Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

Job Summary

The position plays a crucial role in the execution of all property events, ensuring a seamless turnover from sales to operations and back to sales. It is responsible for ensuring the team meets the brand's target customer needs, employee satisfaction, and focuses on growing event revenues while maximizing financial performance.

Candidate Profile

Education and Experience

• High school diploma or GED; 3 years of experience in event management, food and beverage, sales, and marketing, or related areas.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related majors; 1 year of experience in event management, food and beverage, sales, and marketing, or related areas.

Core Work Activities

Assisting in Managing Event Management Operations and Budgets

• Researches and analyzes new products, pricing, and services of competitors.

• Reviews scheduled events and troubleshoots potential challenges and conflicts.

• Ensures the property is informed of all groups that will impact property operations.

• Coordinates with the culinary team to ensure compliance with food handling and sanitation standards.

• Assists with overseeing event operations, including banquets, event services, and event technology.

• Assists with overseeing the event planning team.

• Ensures meeting spaces and corresponding heart-of-house areas are cleaned and maintained.

• Ensures furniture and equipment are maintained, and inventory levels are kept in accordance with corporate guidelines.

• Assists in executing brand service initiatives in event management areas.

Managing Profitability

• Introduces ideas to the leadership team to maintain the property's competitiveness.

• Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and increase additional revenue opportunities.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

• Consults with customers to determine their objectives and requirements for events.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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