Client Services

2 weeks ago


Hong Kong, Hong Kong SAR China Interactive Brokers Full time

Responsibilities

:Handling client inquiries about IBKR's security system via phone, tickets and chatProblem management with a focus on security protocols and practicesAssisting clients in the configuration and use of IBKR's two-factor authentication smartphone appIdentification and escalation of issues about the secure login of clients using IBKR's smartphone app

Qualification:

Previous experience in a client service role (fresh graduates able to demonstrate related skills will be considered)Experience with Windows and/or macOS and basic office applicationsExperience and knowledge of Android/iOS smartphone operating systemsFluency in Cantonese and English (knowing Mandarin is a plus) 

Company Benefits & Perks

Competitive Salary, annual performance-based bonus and stock grantExcellent health and welfare benefits, including medical, dental, specialist and in-patient Competitive package of Annual LeaveDaily lunch is ordered in-house with a fully stocked kitchenModern offices with multi-monitor setupsGreat work-life balanceUnique opportunity to gain exposure to global financial products, markets and clienteleOpportunities for career progression and job scope expansion in a global company with a growing local presenceHybrid work arrangement role permitting
  • Client Services

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

    about the companyOur client is a regional commercial bank with 80+ years of history. They are currently growing in Hong Kong and would like to hire an AVP for their Cash Management, Client Services team. The candidate will be responsible for supporting clients on enquiries on transaction banking service and familiar with cash management products.about the...


  • Hong Kong, Hong Kong SAR China State Street Full time

    Who we are looking for Highly visible client-facing role managing complex business queries and supporting a variety of client business management responsibilities. The role requires proficiency on Enterprise platforms to function as a cross-client subject matter expert with extensive interaction across all internal support functions to enhance the State...


  • Hong Kong, Hong Kong SAR China State Street Full time

    Who we are looking forHighly visible client-facing role managing complex business queries and supporting a variety of clientbusiness management responsibilities. The role requires proficiency on Enterprise platforms to function as a cross-client subject matter expert with extensive interaction across all internal support functions to enhance the State Street...


  • Hong Kong, Hong Kong SAR China Aim Higher Full time

    Company Description Our client is a leading global asset manager with a strong track record of delivering exceptional investment solutions to institutional clients worldwide.   We are currently seeking a highly motivated and experienced professional for a VP, Institutional Client Servicing position. In this role, the successful candidate will be an integral...


  • Hong Kong, Hong Kong SAR China JPMorgan Chase & Co. Full time

    Welcome to JPMorgan Chase. Are you looking for an opportunity to develop and deliver innovative service solutions to Prime Brokerage clients? You have found the right team. The Prime Middle Office comprises of business-aligned support teams for the equity prime and stock borrow & lending traders based in Hong Kong. The business covers all Asian markets;...


  • Hong Kong, Hong Kong SAR China Citi Full time

    At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...


  • Hong Kong, Hong Kong SAR China Interactive Brokers Full time

    Responsibilities As part of our Client Services group, you will liaise with Interactive Brokers’ clients from around the globe, including but not limited to professional retail clients, advisors and broker-dealers. Our goal is to develop and maintain long-term client relationships through responsive, superior and high-touch service while we continue to...


  • Hong Kong, Hong Kong SAR China CHUBB Full time

    Responsibilities:Responsibilities: Handle policy administration tasks for Outwards Business including new or renew policies issuance, endorsement issuance and related documentation Managing end to end process from requirements collection, implementation instruction till policies issuance and premiums transaction Handle enquiries from other countries...


  • Hong Kong, Hong Kong SAR China SS&C Fund Services (Asia) Pte Ltd Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • Hong Kong, Hong Kong SAR China JPMorgan Chase & Co. Full time

    Payments-- the world's largest cash management provider -- which operates in 41 countries, is the world's largest . dollar clearer, processing an average of $3.2 trillion in fund transfers each day. We look for professional talents with passion and dedication for career development and opportunities. As a Client Service Account Manager in Payments, you...


  • Hong Kong, Hong Kong SAR China CHANEL Full time

    Job Mission: The High-end segment, encompassing High Jewelry and Haute Horlogerie, is a key category that CHANEL has high ambitions to develop in the mid-term. In this context, the Salon Haute Joaillerie aims at providing a unique and distinctive experience to clients that they can find only at CHANEL in this special place. The Salon Haute Joaillerie...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC...

  • Cash Prime Brokerage

    2 weeks ago


    Hong Kong, Hong Kong SAR China JPMorgan Chase & Co. Full time

    Welcome to JPMorgan Chase. Are you looking for an opportunity to develop and deliver innovative service solutions to Prime Brokerage clients? You have found the right team. The Prime Middle Office comprises of business-aligned support teams for the equity/fixed income prime and stock borrow & lending traders based in Hong Kong. The business covers all...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Private...


  • Hong Kong, Hong Kong SAR China Sun Life Full time

    Job Description : Responsibilities Investigate, escalate and solve customers’ complaints or inquiries, which may be complex, in timely and courteously manner. Work with sales channels, call center, Operations to find out the facts or causes of the complaints or the special requests. Work with sales channels, call center, Operations to deliver...


  • Hong Kong, Hong Kong SAR China THE BANK OF NEW YORK MELLON CORPORATION Full time

    Bring your ideas. Make history.  BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - % of the world’s top...


  • Hong Kong, Hong Kong SAR China DBS Bank Full time

    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...


  • Hong Kong, Hong Kong SAR China United Overseas Bank Full time

    Manager, AML/KYC, Client Fulfillment & Services Posting Date: 14-May-2023 Location: Hong Kong Company: UOB Hong Kong About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...


  • Hong Kong, Hong Kong SAR China Sun Life Full time

    Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans leur domaine – qui sont impatients de partager leurs connaissances...


  • Hong Kong, Hong Kong SAR China BNY Mellon Full time

    Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks...