Executive - Client Services

2 weeks ago


Hong Kong, Hong Kong SAR China XO Full time

Job Profile

Vista is a fast-growing private aviation business, operating the world’s largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value.

From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular magazine or a chauffeur service to the airport.

Our Client Services team is the first point of contact within the business for all our customers; dealing with all aspects of their travel experience, maintaining an overview of all flights, and liaising with other departments to ensure excellent customer service.

We are looking for Executives to join the Client Services team and in return, VistaJet will provide you with stability, growth, and access to excellent benefits and incentives.

Your Responsibilities

Providing an exemplary service and ensuring that each flight is tailor-made to the clients’ needs, your responsibilities will include:

Handle flight bookings, striving for optimal service quality and efficiency, and a delighted client every time. Maintaining an overview of all flights to be prepared, observing any special restrictions or operational restrictions and anticipate any issues or problems that could affect the customer experience; Proactively communicate with clients on operational restrictions (. weather restrictions, slot and permits) and seek and offer suitable alternative options; Maintain timely, factual and accurate communication with clients on all aspects of their flight to ensure that client expectations are always fully aligned with reality; Strategic planning and coordination in cooperation with all departments of the Operational Control Center; In Cooperation with the Tactical team, monitoring changes such as CTOT, Slots, diversion and re-route or re-plan as necessary to achieve the best possible outcome for the client; Taking ownership of high-profile clients and flights, ensuring that these flights have the upmost priority and focus; Independent processing of daily flights; Organization of flight-related services and additional tasks as required.

As an Executive you will be organizing flights for heads of state, corporate leaders, entrepreneurs, and private individuals. You will provide support directly to your clients by telephone and email.

The Client Services team is available 24 hours a day, seven days a week. Our Executives work a shift pattern which includes both day and night shifts.

Required Skills, Qualifications, and Experience

Experience within a Business Aviation environment is preferred; You have experience in a customer service role and the enthusiasm and determination to provide exceptional service to all customers; Your experience includes skillfully handling difficult and demanding situations, while ensuring that the customers’ experience is seamless; You’re proactive, service-driven, a keen team player and possess excellent interpersonal skills; Excellent English language skills, including advanced spelling and grammar that will enable you to communicate clearly with your customers; You’re able to maintain accuracy, a strong attention to detail and deliver punctually even when working under pressure.

Our aim is to provide opportunities for growth, which is why we have revolutionized the way we provide long-term careers. With flexibility of movement through the Vista group, there is great opportunity to steer, develop and further shape your career.

No two days will be the same, your career in Client Services will be dynamic, challenging, and rewarding.



  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Client Service ExecutiveHSBC Private Bank is seeking a highly skilled Client Service Executive to join our team. As a key member of our client service team, you will be responsible for providing exceptional service to our high net worth and ultra high net worth individual clients.Key ResponsibilitiesAct as primary point of contact for clients, providing...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock Your Potential with HSBC Private BankAre you looking for a career that offers a sense of purpose and fulfillment? Do you want to work with high net worth individuals and families to help them achieve their financial goals? If so, we have an exciting opportunity for you to join our team as a Client Services Executive at HSBC Private Bank.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    {"title": "Client Service Executive", "content": "Unlock New Opportunities with HSBC Private BankAre you looking for a career that will take you to new heights? Join HSBC Private Bank and experience the possibilities. Our team is seeking a high-calibre professional to join us as a Client Service Executive.Key Responsibilities:Act as primary point of contact...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock Your Potential in Private BankingHSBC Private Bank is seeking a skilled professional to join our team as a Client Services Executive. In this role, you will be responsible for providing exceptional client service to high net worth individuals, supporting Relationship Managers to deepen client relationships and drive business growth.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China XO Full time

    Job OverviewXO is a leading private aviation company that offers exceptional service to its clients. We are seeking a highly skilled Executive to join our Client Services team.Your ResponsibilitiesProvide exceptional service to clients, including handling flight bookings and ensuring optimal service quality and efficiency.Maintain an overview of all flights...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock New Opportunities with HSBCAre you looking for a career that will take you to new heights? Join HSBC and experience the possibilities. Our Private Bank seeks to be the leading international private bank for business owners and their families, providing wealth, business, and family succession solutions in the largest and fastest growing markets around...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock New Opportunities with HSBCAre you looking for a career that will take you to new heights? Join HSBC and experience the possibilities. Our Global Private Banking team helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come.Key Responsibilities:Act as primary point of contact for high net...


  • hong kong, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Client Services Manager, Family Office (Ref. No.: 26433) Our client, a Financial Institution, is looking for high-caliber person to fill the position. Job Duties To source, on-board and manage relationships with clients such as family offices, UHNWs, corporate investors and other investor types Liaise and collaborate with Business Development team & Product...


  • hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

    Our client is the leading prestige art handler and fine art’s storage provider in Asia and one of the world’s leading fine arts specialists. Job Description Handle customer enquiries and provide after-sales support to ensure customer satisfaction. Monitor project status and update control records. Provide suggestions to uplift service level. Job...


  • Hong Kong, Hong Kong SAR China Bauer Kaiser & Co. Ltd Full time

    Responsibilities: Peforming KYC check on HNW client on-boarding process Maintaining relationships with clients and partner Answering inquires from clients, partners, insurance companies and financial Institutions Follow-up such as client remainders, regular review, etc. Requirements: Diploma or above certification 1-3 years in financial or insurnance...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC...


  • Hong Kong, Central and Western District, Hong Kong SAR China HK001 Marsh (Hong Kong) Limited Full time

    Job Title: Senior Client ExecutiveAbout the Role:HK001 Marsh (Hong Kong) Limited is seeking a Senior Client Executive to join our team in Hong Kong. As a Senior Client Executive, you will be responsible for managing client relationships, developing and implementing client strategies, and providing risk advisory services to clients in the construction...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Job description Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. ...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Job description Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. ...

  • Client Service Manager

    2 months ago


    Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    About the RoleWe are seeking an exceptional individual to join our Client Service Team as Client Service Manager. As a key member of the team, you will be responsible for navigating clients through our organization, connecting them with the appropriate subject matter experts to meet their needs.Key ResponsibilitiesBe the primary client contact point for...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Client Service ExecutiveHSBC Private Bank is seeking a high-calibre professional to join our team as a Client Service Executive. This role will provide exceptional client service to high net worth and ultra high net worth individual clients, supporting Relationship Managers to deepen client relationships and improve income generation through focused business...


  • Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    Job Title: Client Service ManagerWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through the company by connecting them with the appropriate subject matter experts within...

  • Client Service Manager

    2 months ago


    Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    About the RoleWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through the company by connecting the clients with the appropriate subject matter experts within State Street...

  • Client Service Manager

    2 months ago


    Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    About the RoleWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through our company by connecting them with the appropriate subject matter experts within State Street locally...


  • Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    Job Title: Client Service Manager, OfficerWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through the company by connecting them with the appropriate subject matter experts...