Customer Support

Main Duties Be responsible for customer support for Base maintenance customers Cultivate positive business relationship with existing customers for effective business execution after sales acquisition Execute contracts acquired by Sales, know commercial terms and implement Perform upselling for existing clients if applicable Regularly visit...

Job DescriptionRole ProfileThe Tax & Financial Accounting team is a global team responsible for the preparation and filing of indirect and direct tax filings, and statutory account filings functions.  The Senior Tax Specialist role will be responsible for ensuring a high standard of service delivery in line with agreed timelines and report to the Asia Tax...

Department: Customer Service Centre  Responsibilities Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction. Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint...

The OfferFlexible working optionsOpportunity to make a positive impactWork alongside & learn from best in class talentThe JobYour responsibilities will include:Provide professional and friendly service through our email and live-chat channels. Help others and be able to stay calm under pressure.Translate client's product into Chinese. Be given the tools to...

Deskside Support EngineerAtos Information Technology HK Limited Job DescriptionPRINCIPAL DUTIES AND RESPONSIBILITESProvide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system installation Perform basic hardware moves and changes Record and manage...

About the Role: Job DescriptionWill be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level. Acts as an ambassador for GTS Branch IT by achieving the right balance between customer satisfaction and efficiency. It is expected after a...

About the Role : Job Description Will be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level. Acts as an ambassador for GTS Branch IT by achieving the right balance between customer satisfaction and efficiency. It is...

Responsibilities Organize new staff onboarding and offboarding in collaboration with HR Configure, deploy and support IT hardware, including desktops, laptops, mobile devices, IT/AV peripherals, and network equipment (IP Phones, etc.) in a LAN environments Conduct system health checks, generate health check reports, analyze system performance and make...

Our client a leading bank is looking to hire Support Specialist.Responsibilities:  Support Distribution: Hardware 20%, Application 40%, Project/Coordination 30% & BU Relationship/VIP 10% Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system...

The Support Integrator provides technical service and support on entertainment automation systems with the highest degree of courtesy possible. The role seeks to provide fast and useful technical assistance on complex, large entertainment automation systems. Additionally, the Support Integrator travels to customer sites to troubleshoot, inspect, and...

Main Content Operations Support Specialist Operations Support Specialist Responsibilities: Provide excellent customer service; follow-up on customer enquiries and complaint coming from various channels Provide sales administration support, e.g. personal loans processing, data input, application QC, application and document submission,...

Provide E2E payment service to agency/customer with strong customer mindset Handle premium collection (including cash, card and cheque payment, direct bank in...) Perform verification and AML review (such as large payment transactions) Communicate and follow up with agency in a timely manner to obtain relevant/ additional documents for review purpose ...

The OfferWork alongside & learn from best in class talentOpportunity to make a positive impactGreat work environmentThe JobYour responsibilities will include:Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.Excellent communication...

Provide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc.  Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...

Responsibilities : Provide first tier user support and troubleshooting  Provide day-to-day PC administration and desktop services Perform regular system checking and operations Perform administrative work, including hardware inventory, report and system document preparation  Liaise and coordinate with vendors for maintenance and services ...

Hiring Requirements The incumbent will be responsible for performing various customer service functions through inbound / outbound /face-to-face activities. The successful candidate should be analytical-minded and dedicated in a customer-focused career with strong desire for development in insurance field. Job Responsibilities: Liaise with various internal...

Job Responsibilities Answering customer’s enquiry through telephone/ email/ live chat General service support & Counter ActivitiesNecessary Skill / Experience  1 year solid experience in customer service Good communication & trouble shooting skill Good computer & networking (routers / LAN / wireless) support knowledge Proficiency in MS...

Join my client, a global telecommunications provider, as part of the Network Support team. You'll utilize your expertise to provide exceptional technical assistance, ensuring seamless operations and empowering our clients around the clock.As a Network Support Engineer, you'll be primarily responsible for identifying and resolving system and network faults...

Key Responsibilities: Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments Assist in organizing store animations and activities ., VIP trips, customer events, etc. Coordinate and follow up actions of improvement through Service Excellence...

Job AccountabilitiesProvide professional customer services to Life / General Insurance enquiries by phone and/or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned Job QualificationsMinimum 2 years of customer service experience in hotline environment, preferably...