Officer, Customer Engagement

Assist in planning and executing annual employee engagement and wellbeing programs and activities Coordinate cultural initiatives and campaigns within the organization to ensure that our employees connect with and understand the company’s purpose and values Contribute to company-wide communications of culture and engagement initiatives via various...

What's the role? We are looking for a proactive customer service officer to join our dynamic team. The position would be mainly handling inbound call regarding the ordering process. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...

Zühlke Engineering is an international IT Services consultancy that helps companies achieve success by turning ideas into results. We do this by providing interdisciplinary teams across Singapore, Hong Kong and Vietnam (as well as Europe), to work closely with our customers to deliver innovative solutions. Our clients range from large multinational...

The Hong Kong Palace Museum (HKPM) is a dedicated museum that showcases the exquisite artefacts from Palace Museum’s collections and collaborates with other museums in research, exhibitions, education and public programmes.  The museum comprises 7 800 square metres of gallery space for standing and special exhibitions on Palace Museum’s collections of...

Welcome candidates with customer service or related experience A great opportunity to join an international technology company.客户简介Our client is a multinational conglomerate and one of the world's largest technology company. They are currently looking for a Customer Care Officer to join their dynamic team.工作内容Address daily customer feedback...

Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Customer Service Officer/ Officer/ Representative with the resources to solve critical problems for the future of our business, which is why we need you. What motivates you?...

The CEM Expert plays a key role in driving client culture in boutique & managing the boutique client strategy, acting as the bridge between marketing and boutique. The CEM Expert (client engagement management expert) is based in the boutique to drive boutique client engagement strategy and oversee the client action plan at Boutique level. Working closely...

Handling customer’s inquiries, claims, complaints, quotations and overseas agent correspondence Following up overseas routing orders and booking from customers Maintaining customer database Handling all import and export shipments Coordinating with operation departments to ensure customer orders are properly followed up Requirements HKCEE / HKALE/ HKDSE /...

Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering (Senior) Customer Relations Officer, Employee Benefits with the resources to solve critical problems for the future of our business, which is why we need you.  What motivates you?...

Job Mission : The Client Engagement (CE) Senior Executive plays a key role as part of the Client Engagement Pillar within the Client Experience team, serving as a bridge among other pillars such as Top Client Experience and the in-boutique Client Engagement Management Expert (CEME) community, Retail Learning and Development Partner (RLDP), Client Insight...

about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and...

Follow-up with existing customers on loan repayment, redemption and their enquiries in a professional and integrity way Promote loan refinance service to existing customers Explore business opportunities with existing clients proactively Devote accountability and contribute capabilities in ad hoc projects to achieve Company strategic plan Requirements...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Position ABOUT KENDO Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world’s largest luxury group. A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

Key Responsibilities: Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments Assist in organizing store animations and activities ., VIP trips, customer events, etc. Coordinate and follow up actions of improvement through Service Excellence...

Key Responsibilities: • Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments • Assist in organizing store animations and activities ., VIP trips, customer events, etc. • Coordinate and follow up actions of improvement through Service...

Job Description Provide a full spectrum of end-to-end talent acquisition process for assigned positions Develop proactive talent sourcing pipelines and candidate outreach methodologies Work closely with internal stakeholders to understand their hiring needs and manpower planning to meet the business goals Liaise with internal and external parties for...

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.You will be responsible for:managing and supervise a customer service team to deliver superior customer services...

Responsibilities Handle customers’ enquiries on new corporate account opening in a professional and courteous manner through support on business hotline Identify customers' needs and match their needs with appropriate products and services to maximize business opportunities Build relationship with various business sources to acquire new business...