Ticketing Officer

Job Description: Manage IT Helpdesk tickets in a timely manner Respond to user call via phone, email and ticket system Resolve user queries and feedback quickly and effectively Document cases in the Ticket Logging System Should adhered to company polices, corresponding guidelines and service level standard Requirements: Diploma / Degree (Fresh graduates...

Job Description: Maintains a first-class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner; Install, upgrade, support and troubleshoot Windows Operating System and application such as Microsoft office, Adobe and any other authorized desktop applications; Be...

Administration , Management , Networking , Operating Systems , Training , Active , Administration , Applications , Asia , Asset , Based , Business , Business Applications , CCNA , CCNP , Cabling , Code , Company , Complexity , Compliance , Computer Science , Configurations , Connectivity , Consultation , Core , Core Network , Countries , Covers , Date ,...

Job Description: Job Description ： Maintains a first-class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner; Install, upgrade, support and troubleshoot Windows Operating System and application such as Microsoft office, Adobe and any other authorized...

•Act as the primary contact for all internal support requests •Provide hardware and software Service Desk support and technical education to end users on computer, mobile devices, and printers •Troubleshoot Mac, Windows and Linux software and hardware for end users through service desk walk-ups, chat, video conference and Jira •Troubleshoot iPhone...

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.(This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs...

The OfferWork alongside & learn from best in class talentOpportunity to make a positive impactGreat work environmentThe JobYour responsibilities will include:Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.Excellent communication...

Project Officer ($6000 新人獎金) 部門 教育辦公室 工作類型 長期 / 全職 工作性質 The incumbent will assist the Senior Project Officer to manage the marine plastic waste project. S/he will plan, develop, execute and manage all the commitments of the project including but not limited to liaison with stakeholders,...

Our client a leading Information Technology company is looking to hire End User Field Services - Site Lead (Onsite Support Lead).Job Responsibilities: Team Lead role at the customer site for IT Workplace support and/or infrastructure; Responsible for actively monitoring incident and service request ticket queue and all assigned tickets, ensure accurate...

Job Description • Diagnose end-user desktop issues and provide step-by-step support • Support for External and Internal (Proprietary) application/software • Log and monitor help desk tickets using support ticketing systems • Manage relationship and be main contact with third party support consultants • Install and maintain computer hardware,...

Senior Officer, Learning & Development (HK$6000 New Joiner Incentive) Department Intrapreneurship & Talent Development Job Type Full-time / Long-term Responsibilities The incumbent will be responsible for designing, delivering and organizing training courses and will oversee day-to-day clerical and administrative support of the...

Administrative Officer / Administration Supervisor (HK$6000 New Joiner Incentive) Department Events & Entertainment Job Type Full-time / Long-term Responsibilities The incumbent will be responsible for the following job tasks: - Responsible for the administration of the Events & Entertainment Department on the day-to-day basis - Prepare...

Job Highlights Provide timely and efficient support Degree holder Able to speak fluent in English and Cantonese Job Description We are looking for a Flight Coordinator in our EF Education First Transportation team. You will be part of a fun, young, and fast-paced central transportation team located in our corporate office in Hong Kong. You will be...

Administration Officer ($6000 新人獎金) 部門 教育辦公室 工作類型 長期 / 全職 工作性質 The incumbent will be responsible for supporting administrative work within the department, including but not limited to procurement process, filing etc. In addition, s/he will coordinate with other departments and external...

Education Officer ($6000 新人獎金) 部門 教育辦公室 工作類型 長期 / 全職 工作性質 The incumbent will assist the Senior Project Officer to manage the marine plastic waste project. S/he will develop and execute all the committed education and community activities, manage procurements, filings and reports etc. ...

Deskside Support EngineerAtos Information Technology HK Limited Job DescriptionPRINCIPAL DUTIES AND RESPONSIBILITESProvide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system installation Perform basic hardware moves and changes Record and manage...

As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status.  Responsibilities: Provide 1st and 2nd level support to users in a friendly and helpful...

Senior Officer, Learning & Development (HK$6000 New Joiner Incentive) 部門 內部創業及人才發展部 工作類型 長期 / 全職 工作性質 The incumbent will be responsible for designing, delivering and organizing training courses and will oversee day-to-day clerical and administrative support of the department. S/he will...

Working alongside a wonderful team in The Peak Complex, we are seeking a Sales & Business Development Manager to support our Sales & Business Development Team. Exceptional opportunity and timing to start with the new Peak Tram and promote The Peak Complex Work closely with leadership team Exceptional market leading benefits such as comprehensive family...

Responsibilities :Handling client inquiries about IBKR's security system via phone, tickets and chatProblem management with a focus on security protocols and practicesAssisting clients in the configuration and use of IBKR's two-factor authentication smartphone appIdentification and escalation of issues about the secure login of clients using IBKR's...