Customer Service Support Manager

Job Summary:We are seeking a highly skilled Customer Service Support Manager to join our team at China Mobile Hong Kong Co. Ltd. The ideal candidate will have a strong background in system development and project management, with a minimum of 6 years of experience in the mobile communication industry.Key Responsibilities:Plan and construct the customer...

Department: Customer Service Centre  Responsibilities Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction. Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint...

We are seeking a Customer Service Support Specialist to join our team at China Aircraft Services Limited.About the RoleThe successful candidate will provide exceptional customer service support, handle enquiries from airlines and customers, and perform administrative tasks with high accuracy.Key Responsibilities:Maintain accurate records of license renewals...

Job SummaryWe are seeking a highly skilled Officer, Regulatory Compliance Services to join our team at Corporation Service Company.Your Key ResponsibilitiesPerform Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) checks and follow up with investors on required Know Your Customer (KYC) documents, including FATCA/CRS-related forms and...

Officer, Regulatory Compliance Services Hong Kong Mon - Fri, 9am - 6pm Hybrid The position  Our Regulatory and Compliance Services (RCS) ensure our clients to meet both their local and global regulatory needs and provide customized support to keep our clients informed of the evolving regulatory requirements impacting their business. Our team based...

Customer Service ManagerHSBC is seeking a highly skilled Customer Service Manager to join our team in Hong Kong. As a key member of our Customer Service team, you will be responsible for managing and monitoring the team to meet service standards, ensuring timely updates to procedure manuals, and supporting new projects.Key Responsibilities:Manage and monitor...

Reporting to Head of Direct Channels, you are responsible to lead and manage the team on training, support and campaign management.  Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered.  Also provide support to Customer Services Team to smoothen overall team’s operation.  Furthermore, manage...

Millions Kart Private Limited is seeking a Client Support Professional to oversee customer service operations and lead a team of representatives.Job DescriptionThe ideal candidate will possess excellent communication skills, both written and verbal, and have experience in managing teams and resolving customer complaints. They will be responsible for...

OverviewCiti is a leading global bank that provides a wide range of financial services to its clients. We are committed to delivering exceptional customer service and creating long-term value for our shareholders.Job SummaryWe are currently seeking a highly skilled and motivated individual to join our team as a Citigold Associate in Hong Kong. The successful...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Manulife, a leading international financial services group, is seeking a Customer Service Manager to join their team. The successful candidate will be responsible for handling customer inquiries and requests related to investment management and pension products.Job DescriptionThe ideal candidate will have a degree in a relevant field and at least 2 years of...

Job Responsibilities Lead the Customer Service Team in ensuring efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter, and Luggage Services. Monitor the grooming and performance of Customer Services team, contract casual staff, and service providers. Handle customer...

About the RoleWe are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Company 28 - Manulife (International) Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses...

Overview of DBS Bank (Hong Kong) LimitedDBS Bank (Hong Kong) Limited is a dynamic and innovative financial institution that enables and empowers its customers with efficient banking services through technology.Estimated Salary: HKD 25,000 - HKD 35,000 per monthAbout the RoleThis position involves providing exceptional customer service to respond to product...

At Millions Kart Private Limited, we offer a competitive salary of ₹4,20,000 - ₹6,30,000 per annum for this role.Job Description:We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. The successful candidate will be responsible for managing the customer service process,...

**Job Summary**We are seeking a highly skilled Customer Service Manager to join our team at China Mobile International Limited. The successful candidate will be responsible for delivering exceptional customer service and support to our key accounts.Key Responsibilities:Provide end-to-end customer service experience, ensuring timely resolution of customer...

Job Summary:As a Customer Service Manager at Bank Of China (Hong Kong) Limited, you will be responsible for handling customer complaints and feedback in a timely and professional manner. Your primary goal will be to resolve issues to the satisfaction of our customers, while also ensuring that our bank's reputation is protected.Key...

Job DescriptionThe OpportunityThe customer is at the forefront of everything we do, and millions of end-users rely on our products and services daily. We believe in empowering our Assistant Manager/Product Consultant with the resources to enhance and achieve our business performance objectives for the future of our business, which is why we need you.We are...

The Customer Support Liaison is a vital role within Cathay Pacific Airways Limited, requiring exceptional communication skills and the ability to build strong relationships with customers.Job DescriptionThis position plays a key part in restoring customer confidence in our products and services. The successful candidate will be responsible for addressing...

Role Introduction Reports to : Assistant Manager Customer Support The position plays a key role in building relationships with our customers. The role is to address feedback in a positive and professional manner, win back our best customers and restore their confidence in our products and services. Key Responsibilities Handle both verbal and written...