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Manager, Professional Services Operation

1 month ago

Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Manager, Professional Services OperationClient DescriptionRegional telecom carrierJob DescriptionWork with a project team, suppliers, contractors, internal technical staff to run professional services operation on a 7x24 basis.Manage the 7x24 professional services operation with KPI.Provide pre-sales, post-sales, and project support for professional services.Provide recommendations and necessary technical advice to customers.Fine-tune customer’s solution and related procedures to smoothen operation.Job RequirementsBachelor degree holder in Computing / Information Technology or equivalent qualification.Minimum 7 years working experience in ICT services provider, ISP, or Telecommunications industries for 7x24 operation, including 2 years experience in project management.Hands-on experience in any of the following: Administration of Windows Server and related application servers; Administration of Linux Server and related application servers; Administration of UTM / Firewall policies and configuration; Administration of VMware and resources management.Knowledge of server and network virtualization, and network security are a MUST.Professional qualification in virtualization, server platform, or network security is a MUST (e.g., VCP, MCSE, RHCE, LPI, CCNP, NSE, OCP).Experience in IDC or network security operation and administration is an advantage.Self-motivated, able to work under pressure, and work independently with minimum supervision.Good analytical and communication skills.Good command of spoken and written English, Cantonese, and Mandarin.

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