Service Management Manager

Manager, Management Information Services Post Date: 24/12/2024 Division: Financial Control Department/Branch: Management Information Services Responsibilities: Provides support to business units on management information required to drive the business. Prepares management reports in accordance with the stipulated timetable, including monthly flash and final...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Reporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers. Responsibilities: Implement business goals set by senior management Lead and drive a sales team to meet business goals Develop and cultivate existing and new customer relationship in accordance with...

(Assistant) Service Management Manager (To B)2 days ago Be among the first 25 applicants Responsibilities Customer Service Policies Development: Responsible for formulating and improving the customer service policies for To B customers. Optimize service processes and customer experience design for To B business in response to market dynamics and customer...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, e...

Relationship Manager, Corporate Cash ManagementPost Date04/12/2024DivisionCorporate BankingDepartment/BranchCommercial BankingReporting to the Team Head, you will be responsible for accelerating the acquisition of new non-borrowing corporate / SME accounts to drive CASA, FX, operating flow, insurance, and investment in order to align with the commercial...

Direct message the job poster from Black Swan Group Director, Head of APAC (based in Hong Kong) at Black Swan Group Our Client, a luxury retail company, is seeking an IT Service Manager to join its team. You MUST be prepared to travel and work in Mainland China from Monday to Thursday for 75% of the month. Responsibilities Ensure global IT support aligns...

Sr. Relationship Manager/Relationship Manager, Corporate BankingPost Date04/12/2024DivisionCorporate BankingDepartment/BranchMarketingReporting to the Team Head, you will be responsible for promoting, soliciting and developing existing and new business relating to trade finance. Also, you will perform credit activities including credit appraisal, annual...

Get AI-powered advice on this job and more exclusive features. Responsibilities Work with fund managers to develop and enhance in-house system for position capture, and risk management system for profit and loss and risk calculation. Work with fund managers and compliance team to set up risk management policies and framework for the funds. Monitor and report...

Reporting to Deputy Regional Head, you will be responsible for identifying, originating and developing client relationships with high net worth individuals or families on an ongoing basis to achieve the business strategies stipulated by the Bank.Job Responsibilities :Originate, develop and maintain client relationships within the high net worth...

Manager, Operations Support (Account Opening) Post Date 27/01/2025 Division Operations Department/Branch Operations Support Reporting to the Team Head of Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening. Responsibilities: Process the account opening applications compliant with...

Job no: 497605 Work type: Full time Location: Hong Kong SARDepartment: Ground Services HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world. Like you, and just like many people across Asia, we love to travel and discover new places across...

Some careers shine brighter than others If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Securities Services provides robust and...

Managed Service Product Development Manager / Consultant Client Description Job Description Managed Service Product Development Manager Responsibilities: Manage the development of our managed services products, from ideation to delivery. The ideal candidate will have a solid understanding of the IT services industry, and experience in managing a product...

Job ResponsibilitiesManage and maintain the Company's security standards to protect life and property for all the events/functions occurring in the Company.Lead the Duty Team to ensure its performance up to the Company Standard and in-line with the set key performance indicators.Develop and implement standard operating procedures relevant to the Operations...

Job Title: Leasing Manager / Senior Manager (HK Based)Description: Responsible for the marketing of warehouse facilities and services, formulate the company's marketing plans and strategies based on industry and market conditions, and ensure the success of marketing campaigns and initiatives. Job Duties: Develop pricing strategy, marketing plans and related...

Job Title:Leasing Manager / Senior Manager (HK Based)Description:Responsible for the marketing of warehouse facilities and services, formulate the company's marketing plans and strategies based on industry and market conditions, and ensure the success of marketing campaigns and initiatives.Job Duties:Develop pricing strategy, marketing plans and related...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven. Key Responsibilities: Manage the operations of customer service delivered in various platforms including...

Take charge of driving Jardine Service Centre (JSC) Technology Services' project acquisition, relationship management, and growth strategies. In this role that blends strategic account management with demand generation, you will lead on growing JSC Technology Services' footprint across the Jardines Group Companies while building long-lasting stakeholder...

Take charge of driving Jardine Service Centre (JSC) Technology Services' project acquisition, relationship management, and growth strategies. In this role that blends strategic account management with demand generation, you will lead on growing JSC Technology Services' footprint across the Jardines Group Companies while building long-lasting stakeholder...