Card Product and Journey Strategist
1 month ago
Unlock Your Potential
At HSBC, we're committed to helping our customers achieve their financial goals. As a Card Product and Journey Manager, you'll play a key role in shaping our product strategy to drive business growth and customer satisfaction.
Key Responsibilities
- Develop and implement card product strategies to drive market leadership and customer engagement
- Collaborate with data analytics teams to analyze product performance and identify opportunities for growth
- Manage and enhance card product features to stay ahead of the market
- Drive customer journey enhancements through digitization and collaboration with other business units
- Participate in new product and digital projects to deliver business goals
- Support day-to-day business tasks, including cost control and monitoring, competitor review, and internal compliance
Requirements
- Relevant degree and experience in credit card management and digital projects
- Strong business acumen, project management skills, and analytical abilities
- Self-driven with a positive working attitude and excellent communication skills
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