Card Product and Journey Strategist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Unlock Your Potential

At HSBC, we're committed to helping our customers achieve their financial goals. As a Card Product and Journey Manager, you'll play a key role in shaping our product strategy to drive business growth and customer satisfaction.

Key Responsibilities

  • Develop and implement card product strategies to drive market leadership and customer engagement
  • Collaborate with data analytics teams to analyze product performance and identify opportunities for growth
  • Manage and enhance card product features to stay ahead of the market
  • Drive customer journey enhancements through digitization and collaboration with other business units
  • Participate in new product and digital projects to deliver business goals
  • Support day-to-day business tasks, including cost control and monitoring, competitor review, and internal compliance

Requirements

  • Relevant degree and experience in credit card management and digital projects
  • Strong business acumen, project management skills, and analytical abilities
  • Self-driven with a positive working attitude and excellent communication skills


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