Technical Support Team Leader

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time
Job Overview

Bloomberg is a global leader in business and financial information, news, and insight. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community.

To ensure the best experience for our employees, we provide spaces and systems that allow our teams to work together with agility, productivity, and collaboration, no matter where they are. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

We're looking for a talented Technical Support Team Leader who can lead our team in providing top-notch technical support to our Enterprise Data clients. If you have a passion for troubleshooting, critical thinking, and teamwork, this could be the perfect opportunity for you

  • Experience leading, coaching, or mentoring colleagues in an advanced technical support environment with an emphasis on data and supporting clients subscribed to a managed service.
  • A minimum of 3-5 years relevant financial markets experience.
  • An understanding of technical networking topologies, network distribution technologies, and protocols.
  • Technical troubleshooting skills and the ability to trace issues to their source through collaboration with incident and engineering teams.
  • Tactical scripting in Python / Java or C++ for simple troubleshooting.
  • Proven management of production service teams, strategy development and execution, and associated human resource skills.
  • Incident, problem, release, and change management experience.
  • Real passion for troubleshooting, critical thinking, and teamwork especially in the fast-paced financial services industry.
  • Excellent written and verbal communication skills in English.
  • Strong multi-tasking skills and the ability to maintain a professional demeanor when handling complex time-sensitive issues.
  • Good time and task management - as an individual and for the team.

  • Technical Team Lead

    21 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Chinasoft International Full time

    About the RoleThis contract position for an IT Development Team Lead is located in Central, Hong Kong. As a technical leader, you will oversee frontend web and/or backend API development teams and manage project cycles.ResponsibilitiesLead a development team to design and implement technical solutions for projectsOversee quality control processes, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    We are seeking a Power Distribution Team Leader to join our team at Mass Transit Railway. In this role, you will be responsible for planning and supervising a team of technical staff to carry out maintenance, service recovery, and renewal & modification works of high voltage (HV) / overhead line (OHL) / traction power systems.Responsibilities:Supervise the...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Technical Leadership OpportunityThe West Kowloon Cultural District Authority is seeking an experienced Theatre Production and Technical Services Leader to join our team. As a key member of our technical team, you will be responsible for leading the technical production and services functions, including technical support, event management, and staff training....


  • Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full time

    About the RoleAs a Temp Clerk at CL Technical Services Limited, you will be responsible for providing administrative support to our recruitment team. This includes data entry and filing, as well as performing ad hoc assignments as assigned by supervisors.ResponsibilitiesData entry and filing of accurate and complete recordsPerforming ad hoc assignments as...


  • Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full time

    About CL Technical Services LimitedEstablished in 1994, CL Technical Services Limited has been providing recruitment and secondment services to major corporations and government departments in Hong Kong. Our company specializes in supplying IT contract staff to various sectors.Job SummaryWe are seeking a Temporary Support Staff to join our team. The...

  • Team Leader

    19 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Haleon Full time

    time left to apply End Date: January 3, 2025 (2 days left to apply) job requisition id 527788 About the role Position: Team Leader Our Team Leader requires to drive strong strategic vision in building and maintaining strong partnership with assigned key accounts group. This role is crucial for fostering strong negotiation skills, achieving sales excellence,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Stefanini North America and APAC Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Stefanini North America and APAC. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical support for desktops, laptops, and mobile devicesTroubleshoot hardware...


  • Hong Kong, Central and Western District, Hong Kong SAR China Farben Full time

    Get AI-powered advice on this job and more exclusive features. Responsibilities Keep in touch with large corporate customers and provide services throughout the product life cycle, including timely responding to inquiries, answering business questions, introducing technology and financial products, and solving problems encountered by customers. Quickly...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hiredly X Full time

    Job Description:As a Technical Support Specialist at Hiredly X, you will be responsible for maintaining and troubleshooting software and hardware problems. Your duties will include performing daily operations of network and technical support, collaborating with internal teams to escalate and resolve complex technical problems, and maintaining and...


  • Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    Job Overview"At GL Technologies (Hong Kong) Limited, we are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in providing day-to-day technical support to end-users, addressing hardware and software needs.The selected candidate will work closely with customers and internal teams to troubleshoot...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    About Classy Wheeler LimitedWe are a dynamic retail company looking for a Technical Support Associate to join our team. As a Technical Support Associate, you will play a key role in providing technical assistance to our employees and customers.Job SummaryThe successful candidate will be responsible for providing technical support via phone, email, or...


  • Hong Kong, Central and Western District, Hong Kong SAR China SAS Full time

    Associate Technical Support Engineer - Emerging Career Rotational Program Nice to meet you We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Mass Transit Railway. As a Technical Support Specialist, you will be responsible for providing technical support to various railway control systems.You will carry out technical investigations, feasibility studies, and test/trials to resolve incidents and prepare...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hyphen Connect Full time

    We are seeking a highly skilled Technical Support Lead to join our team at Hyphen Connect. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring seamless integration and optimal usage of our API interface.Key Responsibilities:API Technical Support: Provide expert-level technical assistance to customers,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full time

    We are seeking an experienced IT Support Engineer to join our team at Cyberport Hong Kong.Job DescriptionThis is a temporary contract role, with the possibility of renewal based on performance and operational needs. We offer a competitive package to the right candidate.Key Responsibilities:Provide help desk support and guidance to users on IT...


  • Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full time

    Job DescriptionThe Centre for Oncology and Immunology is seeking a skilled IT Technical Support Specialist to provide day-to-day end-user technical support and troubleshooting services to researchers and admin team of the R&D Centre. The appointee will be responsible for providing IT technical/audio-visual support to Centre's events and should be familiar...


  • Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    Job SummaryAt GL Technologies (Hong Kong) Limited, we are seeking a skilled Technical Support Specialist to join our team. This role will be responsible for providing day-to-day technical support to end-users, addressing hardware and software needs.


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job OverviewMTR Corporation is seeking a highly skilled Civil Infrastructure Maintenance Team Leader to oversee the planning and supervision of civil infrastructure maintenance works.About the RoleThe successful candidate will lead a team of technical staff in handling works requests for operating railway and interfaces with new railway extensions from...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hiredly X Full time

    This job is a Technical Support Engineer in Hong Kong. You might like this job because you troubleshoot software and hardware issues, work on network operations, and collaborate with internal teams to solve technical problems efficiently. Responsibilities Maintain, diagnose and troubleshoot software and hardware problems. Perform daily operations of network...


  • Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full time

    About the RoleWe are seeking a highly motivated and organized IT Manager to join our team at the Centre for Oncology and Immunology. The successful candidate will be responsible for providing IT technical support and maintaining the Centre's network infrastructure.You will work closely with our research team to ensure that all IT systems are running smoothly...