Complex Claims Resolution Expert

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

We're seeking a highly skilled Complex Claims Resolution Expert to join our team at AIG. As a global leader in commercial and personal insurance solutions, we deliver consistent technical excellence and showcase our service differentiation to create an unparalleled global claims handling experience.

In this role, you will be responsible for managing key claims handling enquiries; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service. You will work closely with Team Manager/Senior Adjuster to ensure effective vendor and litigation management on complex claims within a personal allocation.

You will also develop communication for internal stakeholders, strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes and contribute to maintenance of best practice procedures for complex claims, consistent with global best practice.

The ideal candidate will have a basic standard of technical claims competence for handling moderate to lower complexity complex claims and handle complex claims allocated within agreed level of authority limit. Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense are essential skills required for this role.



  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    At American International Group, we are reimagining the way we help our clients manage risk. As a Claims Resolution Expert, you will play a critical role in this transformation.The Claims Team is comprised of experienced professionals who deliver technical excellence and showcase our service differentiation to create an unparalleled global claims handling...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    American International Group is a global leader in commercial and personal insurance solutions. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.We are committed to working with and providing...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    About American International Group, Inc.">AIG is a global leader in commercial and personal insurance solutions.">We provide innovative insurance solutions to support individuals, businesses, and communities in managing risk and uncertainty.">Our mission is to deliver exceptional service and technical excellence in claims handling.">Job Overview">This is a...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    We're looking for a skilled Complex Claims Handler to join our team at American International Group. In this role, you will be responsible for managing key claims handling enquiries and providing high-quality customer service.Our Claims Team is committed to delivering technical excellence and showcasing our service differentiation to create an unparalleled...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    We are reimagining the way we help customers manage risk at American International Group. Join us as a Complex Claims Examiner to make a bigger difference in the world.About Our Claims Teams:Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Examiner to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Team Our Claims teams are the proven problem solvers of choice for clients, delivering consistent...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Examiner to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Claims TeamOur Claims teams are the proven problem solvers of choice for clients, delivering consistent...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    American International Group (AIG) is a global leader in commercial and personal insurance solutions. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.We take pride in delivering responsive,...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    A career as a Complex Claims Examiner at American International Group offers the opportunity to grow your skills and experience as a valued member of our team.About Our Company Culture:AIG invests in its largest asset – its people – through continuous learning and development. We celebrate everyone for who they are and what they want to become. Our...

  • Claims Manager Lead

    3 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Well Link Financial Group Full time

    Human Resource @ Well Link Financial GroupAbout UsWell Link Financial Group is a leading provider of financial services, dedicated to delivering exceptional customer experiences. Our team is passionate about helping individuals and businesses achieve their financial goals.Job DescriptionSenior Claims Manager/Senior Manager Role:Oversee all general insurance...


  • Hong Kong, Central and Western District, Hong Kong SAR China Deacons Full time

    We are seeking a Senior Commercial Dispute Resolution Expert to join our Litigation and Dispute Resolution practice at Deacons. As a highly respected dispute resolution lawyer, you will be involved in a wide range of commercial disputes.You will work closely with our Partners to advise corporate and individual clients on various commercial disputes and...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    We're seeking a highly skilled Senior Insurance Examiner to join our team at American International Group. In this role, you will be responsible for examining complex insurance claims and providing expert advice to our clients.The Claims Team is comprised of experienced professionals who deliver technical excellence and showcase our service differentiation...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    Complex Claims Examiner Role">We are seeking a skilled Complex Claims Examiner to join our team.">In this role, you will be responsible for managing key claims handling enquiries, coverage determination, quantum analysis, and legal liability assessment within authority limits.">You will work closely with the Team Manager/Senior Adjuster to ensure effective...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    As a Complex Claims Examiner at American International Group, you will have the opportunity to work on complex claims and develop your skills and expertise in claims handling.You will be part of a team that delivers consistent technical excellence and showcases our service differentiation to create an unparalleled global claims handling experience.About...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    Job SummaryWe are seeking a seasoned operations management expert to join our team as Head of Customer Operations. In this role, you will be responsible for shaping our underwriting and claims enhancement strategy, using data-driven insights to ensure risk management, customer, and operational perspectives are considered.You will work closely with our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Well Link Financial Group Full time

    Human Resource @ Well Link Financial Group | HR, Recruiting Responsibilities Manage all general insurance claims in compliance with policies and the Claims Handling Guide. Lead and support claims staff, ensuring team morale, effective training, and adherence to protocols. Deliver high-quality claims service, addressing escalated complaints and ensuring...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full time

    About the RoleThe Assistant Claims Manager will play a crucial role in supporting the Claims Manager in managing the daily operations of the Claims Team. The successful candidate will be responsible for supervising and developing subordinates, handling complex claims, and providing exceptional customer service. This is an excellent opportunity for a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full time

    Job OverviewChevalier Insurance Company Limited is a leading property and casualty insurer in Hong Kong, providing a wide range of general insurance services. Our commitment to professionalism and expertise has solidified our position as a major player in the industry.Key ResponsibilitiesSupervise and manage subordinates to ensure efficient claims handling...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Lung Properties Full time

    Key Performance IndicatorsThe successful candidate will be responsible for achieving the following key performance indicators:Effective identification, assessment, and mitigation of risks associated with property development and operating projects.Development and implementation of comprehensive insurance strategies and coverage.Excellent claims management...


  • Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

    AIG is committed to delivering responsive, fair and professional service with empathy and efficiency. As a Risk Management Analyst, you will play a key role in managing key claims handling enquiries; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer...