Meeting Operations Coordinator

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China American Express Global Business Travel Full time

About the Job

We are seeking a skilled Meeting Operations Coordinator to join our team at American Express Global Business Travel. This is an exciting opportunity to work with a global company that helps colleagues achieve success and offers an inclusive and collaborative culture.

Key Responsibilities

  • Work with client local collaborators to integrate global process mandates and requirements into locally achievable and effective processes.
  • Map and identify complimentary and contradictory processes in existing and future process maps from a local market perspective.
  • Integrate and connect all aspects of process from approvals, routing, technology, payments, compliance, and reporting in addition to operational service excellence.
  • Drive internal and external team engagement, education, and training to ensure maximum understanding, adherence, and returns on identified process and SOPs.
  • Handle all internal and external relationships with key collaborators at a local market level.
  • Represent local perspectives on the global team to ensure alignment on program objectives and deliverables.

Requirements

  • Minimum of 5 years shown event management experience.
  • Confirmed understanding of Strategic Meetings Management and the key components of a program.
  • Proficient in Microsoft software including Word, Excel, and PowerPoint applications.
  • Proficient in Events Software, i.e., EventsPro, Starcite, Cvent or similar.


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