Business Development Professional

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

About Us

Hang Seng Bank Limited is a leading financial services organization in Hong Kong. We are committed to service excellence and strive to provide our customers with innovative banking solutions.

Job Description

We are currently seeking high-calibre professionals to join our retail distribution team. As a Business Development Professional, you will be responsible for providing quality customer service to our retail customers in branch network, proactively identifying customer needs and offering appropriate banking services and solutions.

Key Responsibilities

  • Provide exceptional customer service to maintain customer satisfaction and loyalty
  • Identify customer needs and offer tailored banking solutions to meet their financial goals
  • Participate in promotional campaigns to acquire new business and strengthen customer relationships
  • Maintain awareness of operational risks and adhere to relevant policies and guidelines

Requirements

  • University degree / Associate degree holders; or HKCEE / HKDSE holders plus relevant working experience
  • Relevant professional qualification in insurance and investment is an advantage
  • Strong service and sales orientation, self-motivated with good communication skills
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
  • Ability to manage complex interactions effectively
  • Shown strong situation awareness, strong desire to learn and able to work in Agile environment

Benefits

  • Attractive basic salary
  • Healthcare insurance coverage including yourself and your family
  • Retirement benefit scheme with employer's contribution
  • Employee Share Purchase Plan
  • Work-life balance: 18-30 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work
  • Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price
  • Recognizable corporate training and development program
  • Progressive career advancement opportunities


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