Commercial Operations Lead

2 weeks ago


Hong Kong Island, Hong Kong SAR China Charlotte Tilbury Beauty Full time

About Charlotte Tilbury Beauty

Our Culture

We are a global beauty company that values entrepreneurial spirit, exceptional customer service, and a positive team culture. Our mission is to deliver market-leading growth and innovative retail and product launches fueled by industry-leading tech.

The Role

This is a mid-senior level full-time position that requires a retail experience director to drive sales performance and deliver exceptional customer service. The ideal candidate will have excellent coaching and leadership skills and be able to create a positive and cooperative team culture in store.

Main Responsibilities
  • Drive sales performance in multiple stores to meet and exceed targets
  • Creat a positive and cooperative team culture in store
  • Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved
  • Manage customer queries efficiently using sound judgment and achieving positive outcomes
Benefits

As a member of our team, you will have access to a range of benefits including a competitive salary, comprehensive training and development opportunities, and a collaborative work environment.



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