Learning and Development Programme Manager
4 weeks ago
We are seeking a highly skilled and experienced Programme Manager to join our Human Resources team at DBS Bank (Hong Kong) Limited. The successful candidate will be responsible for managing end-to-end programmes, including project management, class scheduling, and data analytics.
Key Responsibilities:
• Manage the setup and tracking of programme/curriculum management, including project management and class scheduling.
• Own and lead the execution of class scheduling and trainer allocation, communications to learners on upcoming calendar of programmes and enrolment instructions.
• Monitor class enrolment and handle ad-hoc queries from learners, communicate class enrolment status to Learning Partners/external vendors for appropriate action.
• Liaise with external/internal trainers on class-related matters, including change of trainers and swaps.
• Drive delivery and completion of learning projects through Learning Roadmap (LRM), upskilling/reskilling completion report, and dashboard.
• Manage system enhancements, support Qlikview learning dashboard enhancements with relevant data points from learning system.
• Adhere to DBS guidelines on onboarding of new vendors and/or management of related contracts.
• Monitor contract renewal and execute new SOW as part of action planning from annual learning needs analysis.
Requirements:
• Experience in managing projects or programmes with multiple deliverables and multi-year timelines (preferably with Project Management/Agile skills).
• Good track record of inter-personal and relationship building skills, able to initiate a conversation and provide customer-centric approach to assist stakeholders.
• Interested and passionate in developing learning solutions, solve problems, and improving current processes.
• Committed to learn fast, adaptable, and passionate to deliver quality work as a team.
• Good working attitude with strong work ethics and commitment to meeting deadlines.
• Proficient in Excel (e.g. pivot table, vlookup, macros) and PowerPoint.
• Ability to represent quantitative information in a visual form that facilitates effective decision-making.
• Proficient verbal and writing skills.
• MS SharePoint for posting learning courses details and Tableau visualization skills (optional).
What We Offer:
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
How to Apply:
We regret only shortlisted candidates will be notified.
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