Learning and Development Director
2 weeks ago
About Four Seasons
Four Seasons Hotels and Resorts is a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world are passionate about creating unforgettable moments for our guests, and we believe that our people are our greatest asset.
About the Role
We are seeking a highly motivated and experienced Learning and Development Manager to join our team. This is a leadership role that requires a strong understanding of adult learning principles, instructional design, and technology-enabled learning solutions. The successful candidate will have a proven track record of developing and implementing effective learning programs that drive business results.
Key Responsibilities
- Develop and implement learning programs that align with business objectives
- Design and deliver training programs for employees at all levels
- Manage and facilitate corporate programs and provide onboarding orientation for new hires
- Support the Director of People and Culture in talent management and development programs
- Lead the Departmental Designated Trainers platform to enhance the learning culture of the hotel
- Initiate, organize, and engage actively in employee engagement activities
Requirements
- Native proficiency in English and Chinese language
- College degree with 3 years of relevant experience in a managerial capacity
- Solid and clear communication skills to effectively engage with a diverse range of internal and external customers
- Strong business acumen in strategic planning and process management, analytical, and computer savvy
What We Offer
- Competitive salary, wages, and comprehensive benefits package
- Excellent training and development opportunities
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Birthday leave
- Complimentary employee meals
- Public holidays
Working Hours
- 5-day workweek
- This is a full-time position
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