Technical Support Specialist
4 days ago
Covestic Inc. is a forward-thinking organization seeking an experienced Technical Support Specialist to drive the delivery of exceptional IT services and support. This role is instrumental in maintaining quality IT operations, driving change, and ensuring seamless business processes.
The ideal candidate will possess a deep understanding of root-cause analysis, technical expertise in Mac OS architecture, Windows, and Chrome OS, as well as proficiency in cloud storage services, Active Directory, and Google Apps for Business. Excellent communication and problem-solving skills are essential in providing outstanding customer service and simplified explanations of complex technical issues.
In this dynamic role, you will be responsible for troubleshooting hardware, software, and account-related issues, setting up mobile phones, MDM, email, VPN, and internet access, and managing AV tickets through the ServiceNow ticketing system. You will work closely with external vendors, design and implement new internal procedures to improve office efficiency, and collaborate with software and hardware vendors to resolve technical issues.
- Act as the primary contact for all internal IT support requests.
- Provide technical education to end users on computers, mobile devices, and printers.
- Troubleshoot Mac, Windows, and Chrome OS software and hardware for end users through service desk walk-ups, chat, video conference, and ServiceNow.
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Technical Support Specialist
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob ResponsibilitiesAs a Technical Support Specialist at Classy Wheeler Limited, you will be responsible for providing technical assistance to employees and ensuring the smooth operation of the company's IT systems.Provide technical support to end-users regarding products, subsystems, and IT infrastructure.Install, configure, and support IT equipment,...
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Technical Support Specialist
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Classy Wheeler Limited.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and resolving technical issues in a fast-paced environment.
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Technical Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeJob OverviewSwing Consulting Ltd. is seeking a skilled and experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing frontline support services to clients via telephone and email.
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Technical Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Stefanini North America and APAC Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Stefanini North America and APAC. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical support for desktops, laptops, and mobile devicesTroubleshoot hardware...
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Technical Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Hiredly X Full timeJob Description:As a Technical Support Specialist at Hiredly X, you will be responsible for maintaining and troubleshooting software and hardware problems. Your duties will include performing daily operations of network and technical support, collaborating with internal teams to escalate and resolve complex technical problems, and maintaining and...
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Technical Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tesla, Inc. Full timeJob OverviewTesla, Inc. is seeking a skilled Technical Support Specialist to join our team in Hong Kong. As a Technical Support Specialist, you will be responsible for ensuring customer satisfaction by providing exceptional technical support and resolving issues in a timely manner.About the RoleDeliver high-quality technical support via phone, email, or...
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Technical Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Analogue Holdings Limited Full timeJunior Engineering Role at Analogue Holdings LimitedWe are looking for a talented and ambitious individual to join our team as a Technical Support Specialist.About the Role:Provide technical support to the Project Manager.Coordinate with clients and contractors for project implementation.Requirements:Higher Diploma in any engineering discipline.Good command...
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Technical Support Specialist
1 day ago
Hong Kong Island, Hong Kong SAR China Bloomberg Full timeCompany Overview">Bloomberg is a global leader in financial markets, providing critical information to influential decision makers. Our Enterprise Technology team designs, delivers, and supports connectivity and integration solutions for firms worldwide.">Job Description">We're seeking a talented Technical Support Specialist to join our team in Hong Kong. As...
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Technical Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at GL Tech. In this role, you will provide day-to-day technical support to end-users, addressing hardware and software needs.Key Responsibilities:Troubleshoot and resolve technical problems related to routers/gateways/devices installation, firmware upgrades and configuration...
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Technical Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full timeAxiom Technologies is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for resolving incidents and requests that have been escalated from Level 1.You will troubleshoot, repair, and maintain software applications & infrastructure, as well as provide support for operating system drivers,...
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Technical Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Stefanini North America and APAC Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Stefanini North America and APAC. In this role, you will be responsible for providing top-notch technical support to our clients, ensuring their IT infrastructure runs smoothly.About the JobTech Support Responsibilities: Provide timely and effective technical support to...
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Technical Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeComputer And Technologies Holdings Limited is seeking a skilled Technical Support Specialist to join our team. As a member of our support team, you will be responsible for handling customers' technical questions on our business application software products.The ideal candidate will have previous working experience in helpdesk / end-user support on POS and...
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Engineering and Technical Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**Job Summary:**We are seeking an experienced Engineering and Technical Support Specialist to provide technical support and assistance to the Mass Transit Railway's infrastructure maintenance team.Key Responsibilities:Provide technical support and assistance to the maintenance team.Develop engineering drawings and documents.Assist in performing structural...
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Technical Support Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are a leading provider of IT solutions. Our team is dedicated to delivering high-quality services to our clients. We are seeking a skilled System Specialist to join our team.Job DescriptionDaily server operation and project coordinationSupport fast-growing store openings and expansion with system and network installationPart of...
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Technical Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeJob DescriptionThe Hong Kong Genome Institute seeks an IT Support Engineer to join its team. As a front-line IT support specialist, the incumbent will provide timely and effective solutions to internal users.Key Responsibilities:Provide technical assistance via calls and emails Troubleshoot and resolve hardware, software, and IT services issues Support...
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Hong Kong Island, Hong Kong SAR China eTeam Full timeeTeam is committed to providing exceptional IT services to our clients. As a Service Desk and Technical Support Specialist, you will play a vital role in ensuring the smooth operation of our services. We are seeking a highly skilled IT professional to join our team and take on this challenging role.About the RoleIn this role, you will be responsible for...
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Technical Support Specialist
4 days ago
Hong Kong Island, Hong Kong SAR China BRG Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at BRG. As an integral part of our IT department, you will play a key role in providing exceptional support to our employees and external partners across a global Microsoft cloud and on-premises environment.Key Responsibilities:IT Support & Service Management:Provide...
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Technical Operations Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeAbout the Role:We are seeking a skilled Technical Operations Support Specialist to join our team at Crypto.com. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our cloud-based engineering services. Your responsibilities will include:Main Responsibilities:Design and develop scalable applications using...
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Technical Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Tata Consultancy Services Full timeAbout the RoleTata Consultancy Services, Asia Pacific is committed to sustainable development for our future. Our organization follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment.We combine a purpose-driven worldview with digital innovation, collaborating with...
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Technical Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China NLS Executive Search Full timeAt NLS Executive Search, we are seeking a skilled Technical Support Specialist to join our client's team in Hong Kong. The successful candidate will provide technical support and ensure the smooth operation of critical trading applications.About the Role:Provide first and second-line technical support for users.Monitor application performance and identify...