Client Relations Officer

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Principal Financial Group Full time

Job Summary

We are seeking a skilled Client Relations Officer to support our Relations Management Team in day-to-day activities. As a key member of our team, you will be responsible for preparing presentation materials and fund performance reports, handling client inquiries, and assisting in the introduction of eMPF to clients.

Key Responsibilities

  • Prepare high-quality presentation materials and fund performance reports to support business development efforts.
  • Provide exceptional customer service by responding to client inquiries in a timely and professional manner.
  • Collaborate with the Relations Management Team to introduce eMPF to clients and promote our services.
  • Assist in organizing eMPF trainings and other business development initiatives.

Requirements

  • University graduate preferred.
  • Minimum 1 year of MPF customer service or operation experience.
  • MPF license holder is an advantage.
  • Mature personality and excellent communication skills.
  • Good command of spoken and written English and Chinese (Mandarin preferred).
  • Proficient to Intermediate level skill of Microsoft Office, especially Microsoft Excel and PowerPoint.

What We Offer

The successful candidate will be appointed on a fixed-term contract basis, renewable subject to business needs. As a valued member of our team, you will have the opportunity to work with a leading financial services company and contribute to the growth and success of our business.



  • Hong Kong, Central and Western District, Hong Kong SAR China Sprout In Motion Limited Full time

    Position Overview:We are seeking a dedicated individual to join our team as a Customer Service Officer at our multidisciplinary child development center. This role offers a unique opportunity to contribute to the health and education sector in a supportive and friendly environment.Qualifications:Possession of a Higher Diploma / Associate Degree or above;...


  • Hong Kong, Central and Western District, Hong Kong SAR China Sprout In Motion Limited Full time

    Position Overview:We are seeking a dedicated and professional individual to join our multidisciplinary child development center. This role offers an opportunity to contribute positively to the health and education sector while working in a supportive environment.Qualifications:Possession of a Higher Diploma / Associate Degree or above; Bachelor's Degree is...


  • Hong Kong, Central and Western District, Hong Kong SAR China moomoo Full time

    Position OverviewThe role of the Customer Service Assistant involves providing essential support in managing client accounts and ensuring smooth operations within the office environment.Key ResponsibilitiesConduct thorough reviews of account documentation for both new and existing clients.Offer comprehensive administrative assistance to enhance office...


  • Hong Kong, Central and Western District, Hong Kong SAR China Sprout In Motion Limited Full time

    Position Overview:We are seeking a dedicated and professional individual to join our multidisciplinary child development center. This role offers an opportunity to contribute positively to the health and education sector while working in a supportive and friendly environment.Qualifications:Possession of a High Diploma / Associate Degree or higher; Bachelor's...


  • Hong Kong, Central and Western District, Hong Kong SAR China SMBC Group Full time

    Key Responsibilities: Execute customer transaction-related activities, including addressing customer inquiries, managing loans, deposits, foreign exchange, onboarding new clients, and performing KYC duties. Coordinate with relevant departments to ensure timely processing of customer transactions. Support Relationship Managers (RMs) in nurturing and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Brown Brothers Harriman Full time

    At Brown Brothers Harriman, we embrace diverse experiences, so if your background differs from our outlined requirements and you believe you can contribute to the role, we encourage you to apply. What You Can Anticipate at Brown Brothers Harriman: Joining BBH means entering a collaborative environment that empowers you to extend your contributions...


  • Hong Kong, Central and Western District, Hong Kong SAR China moomoo Full time

    Position OverviewThe role of the Customer Service Assistant involves a variety of essential tasks aimed at enhancing client satisfaction and ensuring smooth operational processes.Key ResponsibilitiesConduct thorough reviews of account documentation for both new and existing clients.Provide comprehensive administrative assistance to support office...


  • Hong Kong, Central and Western District, Hong Kong SAR China Christian Dior Couture Full time

    Position Overview As a pivotal member of our Client Services Centre, the Luxury Client Relations Specialist is dedicated to delivering exceptional client service. This role involves understanding and addressing each client's unique requirements, ensuring swift and effective resolutions through proficient and compassionate communication skills. Additionally,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Christian Dior Couture Full time

    Position Overview As a key member of our Client Services team, the Luxury Client Relations Specialist is dedicated to delivering exceptional service by attentively addressing each client's unique requirements and resolving inquiries with proficiency and compassion. This role is pivotal in achieving and surpassing established performance metrics. Deliver an...


  • Hong Kong, Central and Western District, Hong Kong SAR China Christian Dior Couture Full time

    Position Overview As a pivotal member of our Client Services Centre, the Luxury Client Relations Specialist is dedicated to delivering exceptional client service. This role requires an adept understanding of client needs and a commitment to resolving inquiries with efficiency and empathy through superior communication skills. The specialist will also focus...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aon Full time

    Client Services Manager Aon is dedicated to empowering informed choices At Aon, we are committed to enhancing decisions that safeguard and enrich lives globally. Our organization thrives on trust, fostering an inclusive and diverse team, and we are devoted to supporting our colleagues and clients in achieving success. Key Responsibilities Assist...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aon Full time

    Client Services Manager Aon is dedicated to making informed decisions At Aon, we are committed to guiding choices that enhance and safeguard the lives of individuals globally. Our organization thrives on trust, fostering an inclusive and diverse environment, and we are devoted to empowering our colleagues and clients to achieve success. Daily...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Explore a world of opportunities with HSBC. If you are seeking a role that offers growth and the chance to make a difference, consider a position with HSBC. Our commitment to providing exceptional service is at the heart of what we do, and we are dedicated to supporting our clients with innovative solutions. Wealth and Personal Banking (WPB) is integral...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Explore a career that opens new avenues. If you are in search of a profession that provides diverse opportunities, consider HSBC, where possibilities abound. Whether your ambition is to reach the pinnacle of your career or to embark on an exciting new path, HSBC presents a wealth of opportunities, support, and rewards that will propel you forward. ...


  • Hong Kong, Central and Western District, Hong Kong SAR China Konew FinTech Corporation Limited Full time

    Position OverviewThe Client Relations Executive at Konew FinTech Corporation Limited plays a pivotal role in enhancing customer engagement and driving credit card sales. This position involves direct communication with potential clients to introduce and promote our credit card offerings.Key ResponsibilitiesEngage with prospective customers via phone to...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Explore a career that opens doors to new possibilities. At HSBC, we believe in creating opportunities for our employees. If you are seeking a role that can lead to new adventures in your career, consider becoming a part of our esteemed organization. We offer a range of opportunities, support, and rewards that can help you reach your full potential. Our...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with HSBC HSBC is dedicated to excellence in service. Our employees are our greatest asset and play a crucial role in our continuous efforts to enhance performance for our clients while providing top-tier products and services. We aim to attract exceptional talent by offering a vibrant work environment, ample career advancement opportunities,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Capital Group Full time

    Delivering Exceptional Client ServiceAs a Senior Client Relations Manager at Capital Group, you will play a critical role in building and maintaining strong relationships with institutional clients. Your primary focus will be on providing exceptional client service, ensuring that their needs are met and exceeded.Key Responsibilities:Interface directly with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role Overview Reports to: Customer Contact Team Lead The Customer Support Executive is responsible for delivering exceptional service standards while engaging with customers and promoting our services. Establish strong connections with clients to maximize revenue through direct interactions. Understand customer requirements, advocate for Cathay Pacific (CX)...


  • Hong Kong, Central and Western District, Hong Kong SAR China British Council Full time

    At the British Council, we foster connections, understanding, and trust among individuals in the UK and across the globe.Our mission is to empower individuals by providing them with the skills, confidence, and networks necessary to transform their lives and contribute positively to society. We assist them in building connections, exploring innovative ideas,...