Client Relations Associate

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China moomoo Full time
Position Overview

The role of the Customer Service Assistant involves a variety of essential tasks aimed at enhancing client satisfaction and ensuring smooth operational processes.

Key Responsibilities
  • Conduct thorough reviews of account documentation for both new and existing clients.
  • Provide comprehensive administrative assistance to support office functions.
  • Manage daily data entry tasks and maintain organized document filing systems.
  • Reach out to current clients regarding service renewals.
  • Undertake special projects and assignments as needed.
  • Enjoy flexible working hours to accommodate various schedules.
Qualifications

Essential Requirements:

  • Completion of secondary education or higher in any field.
  • Demonstrated responsibility, diligence, and patience in work ethic.
  • Proficiency in computer applications, including Excel, Word, and Chinese Word Processing.
  • A customer-centric mindset, with a proactive approach and a willingness to learn.
  • Strong communication and presentation abilities.
  • Fluency in English, Cantonese, and Mandarin.
  • Fresh graduates are encouraged to apply.
  • Availability to work on weekdays is preferred.
  • Immediate availability is advantageous.


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