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Client Growth Associate

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Guidepoint Full time

About the Role:

Guidepoint is seeking a highly motivated and results-driven Client Growth Associate to join our Sales team. As a Client Growth Associate, you will play a critical role in promoting our subscription-based research service to various business units within existing clients, with the goal of growing overall usage.

Key Responsibilities:

  • Partner with senior team members to increase user base at client firms by employing a thoughtful and strategic outreach approach.
  • Conduct lead generation efforts to meet designated project, new client activation, and meeting targets.
  • Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points.
  • Onboard new client users of the service and educate them on the different services Guidepoint has to offer under their subscription.
  • Develop a working knowledge of the consulting and/or institutional market to help communicate Guidepoint's value add to clients in the space.
  • Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review.

Requirements:

  • 1+ year of sales, business development, banking, business consulting and/or account management experience.
  • Bachelor's degree from an accredited university.
  • Excellent written and verbal communication in English.
  • Broad base knowledge of the client growth process from lead generation to relationship management.
  • Excellent communicator capable of handling high-profile clients.
  • Demonstrated ability to work in a team atmosphere.
  • A desire to work in a fast-paced entrepreneurial environment.
  • Initiative and ability to handle increasing responsibility over time.
  • Strong relationship management skills with stakeholders of varying seniority levels.

About Guidepoint:

Guidepoint is a leading expert network firm that connects clients with vetted subject matter experts—Advisors—from their global professional network. Our clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Our slate of services, including phone consultations, surveys, events, and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or investment decisions. Our multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms, and Fortune-ranked public companies.