Client Relations Executive

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Konew FinTech Corporation Limited Full time
Position Overview

The Client Relations Executive at Konew FinTech Corporation Limited plays a pivotal role in enhancing customer engagement and driving credit card sales. This position involves direct communication with potential clients to introduce and promote our credit card offerings.

Key Responsibilities
  • Engage with prospective customers via phone to present the company's credit card solutions.
  • Address customer inquiries regarding credit card applications and follow up on cases.
  • Inform clients about the latest credit card promotions and offers.
  • Build and sustain strong relationships with customers, providing expert advice and support.
  • Deliver comprehensive and professional services to potential clients.
  • Assist in outdoor promotional campaigns for credit card products.
  • Contribute to various projects and tasks as directed by management.
Qualifications
  • Completion of tertiary education or equivalent qualifications at HKQF level 4.
  • A minimum of 2 years of experience in call center, sales, or customer service roles, preferably within the banking, finance, property, retail, or insurance sectors.
  • Proficiency in Cantonese, English, and Mandarin.
  • Demonstrated ability to work proactively and effectively under pressure.
  • Strong interpersonal and communication skills.
  • Recent graduates are encouraged to apply.
  • Outgoing personality with excellent problem-solving and customer service abilities.
  • Immediate availability is preferred.
Employee Benefits
  • Competitive remuneration package.
  • Opportunities for career advancement.
  • Discretionary performance bonuses.
  • Comprehensive medical and dental insurance.
  • Birthday and anniversary leave.
  • Study leave and financial support for education.
  • Employee loan schemes for property and personal needs.
  • A variety of additional staff benefits.


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