Cross-Border Client Relations Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time
Position Overview
As a Cross-Border Business Manager at The Bank of East Asia, you will play a pivotal role in driving our strategy for customer acquisition and revenue enhancement across international markets.

Key Responsibilities
  • Support the Section Head in executing the strategic plan aimed at acquiring cross-border clients while fostering portfolio and revenue expansion.
  • Contribute to the development of a customer-focused cross-border experience.
  • Conduct regular competitor assessments to maintain the Bank's competitive edge in product offerings, service channels, and customer satisfaction.
  • Ensure the availability of suitable systems and platforms to effectively deliver banking services tailored to the needs of cross-border clientele.
  • Assist in the management of partnership initiatives as a continuous channel for client acquisition.
  • Implement strategies for contact management and relationship enhancement to address the unique requirements of cross-border customers, promoting healthy growth in the customer portfolio.

Qualifications
  • A degree in Business Administration, Finance, Economics, Marketing, or a related field is preferred.
  • A minimum of 2 years of experience in the banking or financial services sector, ideally in roles related to wealth management product development, segment management, or business management.
  • Demonstrated expertise in cross-border business, including product and segment management, project oversight, and marketing initiatives within the banking or financial services industry.
  • Comprehensive understanding of the Bank's wealth management products and services.
  • A collaborative team player with strong interpersonal, communication, and analytical abilities; proficiency in both written and spoken English and Chinese, with fluency in Putonghua being essential.
  • Self-driven, independent, and possessing excellent problem-solving capabilities.
  • Proficient in Microsoft Excel, Word, and PowerPoint.

Candidates with less experience may be considered for the role of Assistant Cross-Border Business Manager.



  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Key Responsibilities: Support the Section Head in executing the strategic plan focused on acquiring cross-border clients and enhancing portfolio and revenue performance. Contribute to the design of a customer-focused cross-border experience. Conduct regular competitor assessments to maintain the Bank's competitive edge in product offerings, delivery...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Job SummaryWe are seeking a highly skilled Cross-Border Business Manager to join our team at The Bank of East Asia. As a key member of our organization, you will be responsible for implementing business plans to acquire cross-border customers and drive portfolio and revenue growth.Key ResponsibilitiesAssist the Section Head in developing and implementing...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Position OverviewAs a key player in the Personal Banking Division at The Bank of East Asia, you will be responsible for driving the growth of our cross-border customer base and enhancing our business initiatives. Your role will encompass various responsibilities aimed at optimizing customer engagement and operational efficiency.Key ResponsibilitiesSupport...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Job DescriptionWe are seeking a highly skilled and experienced professional to join our team as a Cross-Border Business Manager at The Bank of East Asia. As a key member of our team, you will be responsible for driving business growth and development in the cross-border market.Key Responsibilities:Business Development: Assist the Section Head in executing...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Position OverviewAs a pivotal member of the Personal Banking Division at The Bank of East Asia, you will play a crucial role in enhancing our cross-border business operations. Your responsibilities will include:Strategic Execution: Collaborate with the Section Head to implement business strategies aimed at expanding our cross-border customer base.Customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Position OverviewAs a key member of the Personal Banking Division at The Bank of East Asia, you will play a vital role in driving the growth of our cross-border customer base. Your responsibilities will include:Strategic Execution: Collaborate with the Section Head to implement business strategies aimed at expanding our cross-border clientele.Customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Job SummaryThe Bank of East Asia is seeking a highly skilled and experienced professional to join our team as an Assistant Vice President, Cross-border Relationship Management. In this role, you will be responsible for promoting retail banking and wealth management products to retail Cross Border customers.Key ResponsibilitiesCustomer Acquisition and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full time

    About Us Schroders is a leading global investment management firm dedicated to assisting institutions, intermediaries, and individuals in achieving their financial objectives and preparing for future challenges. As the landscape of finance evolves, so do the needs of our clients. Our unique ability to adapt to these changes while maintaining a steadfast...


  • Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full time

    About UsSchroders, a global investment management company, is dedicated to helping institutions, intermediaries, and individuals worldwide achieve their goals, fulfill their ambitions, and prepare for the future. As the world evolves, so do our clients' needs. Our ability to adapt to these changes and maintain our focus on what matters most to our clients is...


  • Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full time

    About Us Schroders is a leading global investment manager dedicated to assisting institutions, intermediaries, and individuals in achieving their financial objectives and aspirations. As the landscape of finance evolves, so do the requirements of our clients. Our unique ability to adapt to these shifts while maintaining a steadfast focus on client...


  • Hong Kong, Central and Western District, Hong Kong SAR China Capital Group Full time

    Delivering Exceptional Client ServiceAs a Senior Client Relations Manager at Capital Group, you will play a critical role in building and maintaining strong relationships with institutional clients. Your primary focus will be on providing exceptional client service, ensuring that their needs are met and exceeded.Key Responsibilities:Interface directly with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full time

    About Schroders Schroders is a leading global investment manager dedicated to assisting institutions, intermediaries, and individuals in achieving their financial objectives and aspirations. As the landscape of investment evolves, we remain attuned to the changing needs of our clients, which distinguishes us in the marketplace. With assets under...


  • Hong Kong, Central and Western District, Hong Kong SAR China KPMG Full time

    About the RoleThe ASPAC Clients and Markets Strategy Manager will play a key role in driving growth, scale, and replication across priority sectors and accounts in the Asia Pacific region. This individual will work closely with the ASPAC Clients and Markets team and client-facing teams to execute key markets projects, initiatives, and best practices across...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with HSBC HSBC is dedicated to excellence in service. Our employees are our greatest asset and play a crucial role in our continuous efforts to enhance performance for our clients while providing top-tier products and services. We aim to attract exceptional talent by offering a vibrant work environment, ample career advancement opportunities,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Principal Financial Group Full time

    Job SummaryWe are seeking a skilled Client Relations Officer to support our Relations Management Team in day-to-day activities. As a key member of our team, you will be responsible for preparing presentation materials and fund performance reports, handling client inquiries, and assisting in the introduction of eMPF to clients.Key ResponsibilitiesPrepare...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    About HKT Teleservices HKT Teleservices, a subsidiary of PCCW Limited and a prominent player in the business process outsourcing (BPO) sector since 1998, is recognized for its excellence in delivering a wide array of customer experience solutions, both voice and non-voice. Our commitment to quality has earned us numerous industry accolades. With a...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    About HKT Teleservices HKT Teleservices, a subsidiary of PCCW Limited, has been a prominent player in the business process outsourcing (BPO) sector since 1998. We are recognized for our extensive range of customer experience solutions, both voice and non-voice, which have garnered us numerous accolades. With a global footprint, we operate...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    About HKT Teleservices HKT Teleservices, a subsidiary of PCCW Limited and a prominent player in the business process outsourcing (BPO) sector since 1998, is recognized for its excellence in delivering a wide array of customer experience solutions. Our reputation is built on our commitment to quality and innovation, earning us numerous industry...

  • Segment Manager

    2 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time

    Senior Segment Manager (Cross Border Business)Job Summary:We are seeking a highly skilled Senior Segment Manager to join our Personal Banking and Wealth Management Department at Bank of China. As a key member of our team, you will be responsible for formulating effective cross-border strategies and plans, managing projects from planning to execution, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Sprout In Motion Limited Full time

    Position Overview:We are seeking a dedicated and professional individual to join our multidisciplinary child development center. This role offers an opportunity to contribute positively to the health and education sector while working in a supportive environment.Qualifications:Possession of a Higher Diploma / Associate Degree or above; Bachelor's Degree is...