Customer Service Representative
1 month ago
We are seeking a talented Premier Advisor to join our global Operations team. As a key member of our team, you will play a vital role in ensuring the seamless delivery of our products to customers worldwide.
Key Responsibilities:- Utilize software to plan drivers' routing and ensure maximum cost-efficiency
- Ensure orders are processed accurately and within the agreed service levels
- Anticipate, identify, and resolve problems that could potentially delay the fulfilment of deliveries
- Facilitate customers' delivery and return arrangements
- Handle customer enquiries, complaints and follow up on orders via email and telephone, in a professional manner in line with our brand image
- Assist drivers on the run with instant support
- Cooperate within the Premier team and with other teams to tackle challenging situations
- Collaborate with external courier service when necessary
- Perform any ad hoc duties assigned by manager
- Exceptional customer service and communication skills
- Excellent time management skills and the ability to meet strict deadlines
- Proficient computer and analytical skills
- Candidates with customer service experience will be an advantage
- Fresh graduate will be also considered
We offer a competitive salary, performance bonus schemes, staff discount, MPF plus voluntary contribution from the company, multi-purpose insurance, rental reimbursement program, and a chance to be part of a fun and caring team that support each other.
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Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Federation of Youth Groups Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at The Hong Kong Federation of Youth Groups. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients and customers.Key Responsibilities:Provide customer service to clients and...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Vita Green Health Product Company Limited Full timeCustomer Service RepresentativeVita Green Health Product Company Limited is seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will have the opportunity to gain Omnichannel experience to maintain customer relationships. You will also play an important role in delivering excellent...
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Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China foodpanda Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at foodpanda. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers via phone and email. You will require strong analytical skills, attention to detail, and...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Bupa Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bupa. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our VIP customers, handling enquiries through email and phone, and providing one-stop service to satisfy customer needs.Key ResponsibilitiesHandle...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at China Mobile Hong Kong Co. Ltd.As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers. Your primary duties will include:Processing after-sales service orders and...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries...
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Customer Service Representative
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we believe in creating a culture where diversity is celebrated and inclusion assured. Our purpose is to be partners for every life and protectors for every future. As a Customer Service Representative, you will play a vital role in helping us achieve this goal.The role will involve delivering a high standard of service to our customers and...
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Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Federation of Youth Groups Full timeJob SummaryThe Hong Kong Federation of Youth Groups is seeking a Customer Service Representative to provide exceptional service to our customers in a fast-paced coffee shop environment.Key Responsibilities• Provide excellent customer service and ensure customer satisfaction• Maintain a clean and organized store environment• Work effectively as part of...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Telos Education Full timeWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Telos Education. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients and their children.The ideal candidate will have a friendly and positive attitude, with excellent communication skills and the ability to...
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Customer Service Representative
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full timeAbout The Role:The Cigna Group is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Liaise with internal teams and external parties to fulfill customer requestsProvide administrative...
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Customer Service Representative
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at HKT. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure.Handle inbound and written inquiries from customers regarding policy application status, product information, and claims...
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Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Kerry Pharma (Hong Kong) Limited Full timeJob DescriptionAs a Customer Service Representative at Kerry Pharma (Hong Kong) Limited, you will be responsible for providing excellent customer service to our clients. Your primary duties will include:ResponsibilitiesAssisting customers with product inquiries and resolving any issues they may have.Providing product information and promoting our products to...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and complaints in a timely and professional...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we're committed to delivering exceptional customer service and protecting our customers' futures. As a Customer Service Representative, you'll play a vital role in achieving this goal by providing day-to-day counter service that exceeds customer expectations.Key Responsibilities:Deliver high-quality results that improve customer satisfaction,...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Zurich Insurance Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and email inquiries.Key ResponsibilitiesProvide professional customer service to customers in a timely and...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...
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Senior Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeJob Title: Senior Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key Responsibilities:Handle...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China moomoo Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Moomoo. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Assist in the review of account...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at HKT. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via telephone and email.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional mannerProvide...
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Customer Service Representative
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole OverviewCathay Pacific Airways Limited is seeking a skilled Customer Service Representative to join our team at Hong Kong International Airport. As a key member of our airport services delivery department, you will be responsible for providing exceptional customer experiences to our passengers.Key ResponsibilitiesRepresent the Cathay Pacific brand and...