IT Service Delivery Manager
20 hours ago
Job Overview
">We are seeking an experienced IT Service Delivery Manager to join our team at Bank of China (Hong Kong) Limited. As a key member of our IT department, you will be responsible for ensuring the delivery of high-quality IT services to support our business operations.
">Key Responsibilities
">- ">
- Provide service management and monitor service quality of outsourcing and insourcing services">
- Coordinate related teams to ensure compliance with service level agreements and procedures">
- Ensure IT services provided are ISO20000 compliant">
- Manage and monitor progress of IT projects">
- Manage IT procurement process covering IT hardware, software, and services">
Requirements
">To succeed in this role, you will need:
">- ">
- Bachelor's degree in Computer Science, Computer Engineering or related technical field">
- Minimum 3 years working experience in project management / procurement management">
- Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks is preferred">
- Experience in Project Management / Procurement Management is preferred">
- Process-minded, proactive, and agile are an advantage">
- Self-motivated and able to work independently under pressure">
What We Offer
">In addition to a competitive salary, we offer a range of benefits to support your career development and well-being.
">About Us
">Bank of China (Hong Kong) Limited is a leading financial institution in Hong Kong, providing a wide range of banking and financial services to individuals, businesses, and institutions.
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