Cash Management Services Quality Assurance Professional
20 hours ago
We are seeking an experienced professional to join our team as a Cash Management Services Quality Assurance Professional. As a key member of our corporate banking services, you will be responsible for delivering high-quality cash management services to our clients.
Key Responsibilities- Act as the primary customer contact point for cash management services, ensuring seamless delivery and driving quality according to segmented service models.
- Process account maintenance for Corporate Banking Services Online and operate cash management products efficiently.
- Lead the implementation and refinement of cash management projects, develop workflows, monitor services quality, and enhance pledges.
- Deliver tailored, one-stop services by closely following up on client needs, conducting case investigations, and system testing.
- Collaborate with product specialists and relationship managers to conduct client visits, business analytics, review product/service mixes, and drive revenue growth.
- A degree holder or above, preferably with Certified Six Sigma Green Belt or higher qualification.
- At least 5 years of experience in corporate banking or cash management services.
- Familiarity with cash management-related products and platforms.
- Excellent interpersonal and communication skills.
- Strong analytical and numerical skills.
- Proficiency in Microsoft Office, including Excel Macro.
- Good command of both spoken and written English and Chinese; Mandarin is an advantage.
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Hong Kong, Central and Western District, Hong Kong SAR China BULLIT SERVICES LIMITED Full timeCompany Overview:Bullit Services Limited is a renowned company that provides exceptional quality assurance services to its clients.
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