Senior Facilities Manager, Office Operations
1 month ago
About FWD Life Insurance Corporation
FWD Life Insurance Corporation is a leading pan-Asian life insurance business with over 11 million customers across 10 markets. Our mission is to make the insurance journey simpler, faster and smoother through innovative propositions and easy-to-understand products supported by digital technology.
The Role
- We are seeking an experienced Senior Facilities Manager to join our team in Hong Kong. The ideal candidate will have a proven track record in managing office space portfolios of 50,000 sq. ft. or more, with expertise in supervising subordinates and third-party vendors.
- Responsibilities include providing professional facilities management services, including procurement, contractual, and leasing matters from Corporate Real Estate and Services (CRES) aspects of office and customer-facing premises.
- Key duties also include workplace management, smooth communication with stakeholders and outsourced vendors, and support for office administration tasks such as mailing and business registration.
- The selected candidate will be responsible for procuring FM services, including vendor sourcing, purchase order raising, and onboarding in compliance with internal procurement policies and procedures.
- Premises and carpark lease administration, contract review, and clearance seeking from internal teams are also part of the role, along with maintaining and updating lease documents and service contracts trackers.
- Additionally, the successful candidate will coordinate with service providers and subordinates to execute office FM services, including internal fabric, AV maintenance, security/access systems, and telecommunication services.
- The role also involves developing, coordinating, and promoting effective Environmental, Social, and Governance (ESG)/Sustainability initiatives to reduce the company's impact on the environment, society, and economy, including data collection and reporting.
- Major restack and desk move projects and contractual matters will also fall under the responsibilities of this position.
- The chosen candidate will support and coordinate FM business continuity planning and perform emergency duties outside working hours as necessary.
- Able candidates will handle ad-hoc tasks assigned by superiors.
Requirements
- Applicants must hold a degree in Property/Facilities Management/Environmental Science/Sustainability/Business Administration or a related discipline.
- Candidates should possess 5-8 years' solid experience in facilities management, preferably in financial institutions.
- Strong analytical, confident, and problem-solving skills with critical thinking abilities are essential.
- The ideal candidate should be capable of budgetary control and have fluency in Chinese and English business communication, both verbal and written.
- Proficiency in MS Office applications and knowledge of relevant statutory regulations, ordinances, and code of practice are required.
- Effective negotiation and supplier relationship management skills are also necessary.
- Excellent incident management and reporting skills are expected from the selected candidate.
Benefits
We offer a competitive salary ranging from HKD 80,000 to HKD 120,000 per month, depending on qualifications and experience. Additionally, we provide excellent learning and development opportunities, five-day work arrangements, and 20-22 days of annual leave. We are an equal opportunity employer and welcome applications from all qualified individuals.
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