Senior Facilities Manager, Office Operations

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

About FWD Life Insurance Corporation

FWD Life Insurance Corporation is a leading pan-Asian life insurance business with over 11 million customers across 10 markets. Our mission is to make the insurance journey simpler, faster and smoother through innovative propositions and easy-to-understand products supported by digital technology.

The Role

  • We are seeking an experienced Senior Facilities Manager to join our team in Hong Kong. The ideal candidate will have a proven track record in managing office space portfolios of 50,000 sq. ft. or more, with expertise in supervising subordinates and third-party vendors.
  • Responsibilities include providing professional facilities management services, including procurement, contractual, and leasing matters from Corporate Real Estate and Services (CRES) aspects of office and customer-facing premises.
  • Key duties also include workplace management, smooth communication with stakeholders and outsourced vendors, and support for office administration tasks such as mailing and business registration.
  • The selected candidate will be responsible for procuring FM services, including vendor sourcing, purchase order raising, and onboarding in compliance with internal procurement policies and procedures.
  • Premises and carpark lease administration, contract review, and clearance seeking from internal teams are also part of the role, along with maintaining and updating lease documents and service contracts trackers.
  • Additionally, the successful candidate will coordinate with service providers and subordinates to execute office FM services, including internal fabric, AV maintenance, security/access systems, and telecommunication services.
  • The role also involves developing, coordinating, and promoting effective Environmental, Social, and Governance (ESG)/Sustainability initiatives to reduce the company's impact on the environment, society, and economy, including data collection and reporting.
  • Major restack and desk move projects and contractual matters will also fall under the responsibilities of this position.
  • The chosen candidate will support and coordinate FM business continuity planning and perform emergency duties outside working hours as necessary.
  • Able candidates will handle ad-hoc tasks assigned by superiors.

Requirements

  • Applicants must hold a degree in Property/Facilities Management/Environmental Science/Sustainability/Business Administration or a related discipline.
  • Candidates should possess 5-8 years' solid experience in facilities management, preferably in financial institutions.
  • Strong analytical, confident, and problem-solving skills with critical thinking abilities are essential.
  • The ideal candidate should be capable of budgetary control and have fluency in Chinese and English business communication, both verbal and written.
  • Proficiency in MS Office applications and knowledge of relevant statutory regulations, ordinances, and code of practice are required.
  • Effective negotiation and supplier relationship management skills are also necessary.
  • Excellent incident management and reporting skills are expected from the selected candidate.

Benefits

We offer a competitive salary ranging from HKD 80,000 to HKD 120,000 per month, depending on qualifications and experience. Additionally, we provide excellent learning and development opportunities, five-day work arrangements, and 20-22 days of annual leave. We are an equal opportunity employer and welcome applications from all qualified individuals.

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