Facilities Management Specialist

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Turner & Townsend Full time

Job Title: Facilities Management Specialist

Job Summary:

We are seeking a highly skilled Facilities Management Specialist to join our team at Turner & Townsend. The successful candidate will be responsible for managing the day-to-day operations of our facilities, ensuring that they are running smoothly and efficiently.

Key Responsibilities:

  • Effective workspace experience and operations management for the market in line with CS strategy balancing performance, cost, and risk mitigation.
  • Adding value to the team and to the business by providing effective vendor management and compliance management across the portfolio for the market.
  • Review, maintain, and develop facilities management contracts and enhance supplier relationships to support CS's partnership approach to improve performance and develop strategic recommendations and amendments.
  • Collaborate with and proactively manage stakeholders in the relevant Business, Functions, and within CS to support the integrated planning, budgeting, service enhancements, and delivery for the Bank.
  • Ensure overall quality of services provided meets requirements and ensure ongoing customer satisfaction with a wide range of CS services.
  • Secondary point of escalation for the business where unresolved issues are impacting or are likely to impact on the Bank's business.
  • Provide market backup and support in the absence of the Senior Manager for FM.

Requirements:

  • Bachelor's degree in Facility Management, Business Administration, or a related field. Advanced degree or professional certifications are highly desirable.
  • Proven experience in vendor management, preferably in a facility management or real estate setting.
  • Strong knowledge of compliance regulations and standards within the facility management industry.
  • Broad knowledge of Real Estate Supplier activities and issues faced by large corporates.
  • Sound understanding of how banks operate, key challenges faced in the operating environment.
  • Sound understanding of CNZ, sustainability, energy conservation measures, and other business applications of sustainability improvements and solutions.
  • Role model and advocate for acting at all times in a way that complies with the Bank's code of conduct, ethics, and stance on bribery.
  • Excellent communication, negotiation, and relationship management skills.
  • Proficient in using facility management software and tools.
  • Strong problem-solving and conflict resolution skills.
  • Strong organizational, planning, and project management skills.
  • Ability to analyze complex data, identify trends, and make data-driven presentations and summaries for senior executives.
  • Ability to work in a fast-paced environment and prioritize multiple tasks effectively.

About Us:

Turner & Townsend is a leading professional services company that helps clients deliver transformational programs across the real estate, infrastructure, and natural resources sectors. We are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

How to Apply:

Please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you.

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