Data Technical Account Manager, Content Partnership

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

About Bloomberg

We're a global leader in financial data and analytics, serving clients through our innovative technology solutions.

The Role

We're seeking a highly motivated individual to join our Third Party Index Team as a Data Technical Account Manager. In this role, you will be responsible for building and maintaining strong relationships with our content partners, developing and implementing technologies and workflows, and ensuring efficient onboarding of data.

Your Key Responsibilities

  • Establish and maintain relationships with content partners to develop and implement technologies and workflows.
  • Provide outstanding support to content partners, ensuring they trust us with their valuable content.
  • Take ownership of opportunities to improve our data products, acquire new content, and enhance the customer experience.
  • Prioritize and manage projects to support our content partners and improve our data product.
  • Support our Bloomberg clients and provide exceptional customer service through the ADSK platform.
  • Collaborate with partners across the organization, including Engineers and Product Managers.

What We're Looking For

  • A bachelor's degree or higher in a relevant data technology or financial field, or equivalent professional work experience.
  • Minimum of 2 years of experience working in the financial industry or directly with clients.
  • Excellent interpersonal skills and a desire to work directly with our customers.
  • Effective project management skills and ability to prioritize tasks accordingly.
  • Experience utilizing business intelligence to help spot trends, identify gaps, and areas for improvement.
  • Ability to troubleshoot, identify technical issues, and devise solutions that will make our client workflows and internal processes more efficient.
  • Ability to adapt within a fast-paced and dynamic environment and desire to work on multidisciplinary teams.
  • Desire to improve and further develop our products.

Preferred Qualifications

  • Master's degree or certification, such as a CFA charter holder or CAIA.
  • Experience in customer service or client relationship management.
  • Experience working with international business groups and clients.
  • Knowledge in information technology and statistical analysis or computer programming, such as Excel, SQL, and/or Python.
  • Mandarin language preferred.

Why Bloomberg?

We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

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