System Support Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time
Job Description

At Swing Consulting Ltd., we are seeking a highly skilled System Support Specialist to join our team. This role involves providing technical support, incident handling, and service improvement services to clients on system components.

Responsibilities
  • Perform installation, configuration, administration, and troubleshooting of system components.
  • Handle incidents and liaise with external vendors on hardware and application software.
  • Provide system helpdesk support and manage change requests.
Requirements
  • Diploma or above in Information Technology or equivalent qualification.
  • Minimum 3 years of IT experience in system support and administration.
  • Experience in IT system helpdesk support, handling change requests, and user requests.
  • Experience in supporting physical and/or virtual servers.
  • Experience in administration, support, and operation on hypervisor, storage, or server components is preferred.
  • Experience in Linux Red Hat is preferred.
  • Candidates should be willing to work on shifts to ensure 7 x 24 support to the system.
Compensation

The estimated salary for this position is $60,000 per year, based on industry standards and market rates.

About Us

Swing Consulting Ltd. is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and provide opportunities for career growth and development.



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