Employee Systems Support Specialist
3 days ago
At Classy Wheeler Limited, we are seeking an experienced Employee Systems Support Specialist to join our team. In this role, you will be responsible for overseeing application and integrations support for employee systems.
This includes managing external service providers to deliver quality system support and implementing enhancements and deploying patch releases to improve system performance.
You will participate in different employee systems projects, ensuring that business needs are well understood and supporting project delivery.
This role requires strong analytical skills, as you will need to understand and analyze user requirements, confirm scope, and document business requirements.
Collaboration is key in this position, as you will work closely with integration teams to manage employee data interfaces between core HRIS and other corporate systems.
You will also act as a tier-2 application support subject matter expert to manage incidents and service requests raised by end-users, and facilitate business change requests for configuration changes.
The ideal candidate will have a university degree in Information Technology, Business, HR, or related disciplines, and PMP or PRINCE2 certification is desirable.
A minimum of 3-5 years' experience as a Business Analyst or System Analyst for employee systems is required, with experience in HRIS, Payroll, Workflow Management, and Web Content Management support.
We offer a competitive salary of HKD 60,000 - HKD 80,000 per annum, depending on experience, plus benefits including medical insurance and retirement plan.
If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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