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Retail Store Manager
2 months ago
M+ is a world-renowned museum dedicated to collecting, exhibiting, and interpreting visual art, design, and architecture. Located in the heart of Hong Kong's West Kowloon Cultural District, we are building a state-of-the-art museum that showcases the best of modern and contemporary visual culture.
We are seeking an experienced Retail Store Manager to join our team. As a key member of our retail operations team, you will be responsible for managing the day-to-day operations of our museum shops, including staff management, sales, customer satisfaction, and inventory management.
Key Responsibilities:- Manage and supervise a team of retail staff to deliver exceptional customer service and drive sales growth.
- Develop and implement visual merchandising strategies to create an engaging and immersive shopping experience.
- Monitor and control inventory levels to ensure optimal stock levels and minimize waste.
- Liaise with the Senior Manager, Museum Retail Sales and Business Development to improve operations efficiency and drive business growth.
- Monitor and manage cash handling procedures to ensure accuracy and security.
- Propose and implement marketing promotions to drive sales and customer engagement.
- Minimum 8 years of relevant experience in retail management, with at least 3 years in a senior management role.
- Proven track record of driving sales growth and meeting KPIs.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.
- Proficient in computer skills, including MS Office and Oracle POS system.
- Ability to work on shift and adapt to changing priorities.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application.