Store Director

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Burberry Limited Full time
Job Overview

Burberry Limited is seeking a highly skilled and experienced Store Director to lead our team in Hong Kong. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer experience, and maintaining a luxury environment.

Key Responsibilities
  • Establish a strong brand presence and drive engagement among the store team
  • Monitor and coach the team to deliver excellent customer service and sales performance
  • Lead by example and maintain a luxury environment through excellent execution and maintenance of Visual Merchandising guidelines
  • Drive the use of digital assets to enhance the customer experience and retain and develop talent
  • Lead, inspire, and manage a high-performing store team to achieve sales targets and maintain a strong connection to the Burberry brand
Requirements
  • Demonstrated alignment with the Burberry Store Management behaviours: Service Focused, Leading to Inspire, Commercially Aware, Developing Talent, Driving Excellence, and Local language plus English
  • A passion for and interest in fashion, and a luxury ethos
  • A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites
  • Awareness of local employment and retail legislation
  • Flexible to work as required to meet store needs
  • Experience in a luxury brand or in a luxury service and selling environment
  • Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles
Measures of Success
  • Performance against the Burberry Store Management behaviours
  • Sales & Conversion
  • Burberry Experience & Data Capture scores
  • Shrinkage

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