Store Operations Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full time

Key Responsibilities

  • Provide administrative and sales analysis support to ensure the smooth operation of our retail stores
  • Offer full-range support on day-to-day operations and sales activities to maximize sales efficiency
  • Prepare regular reports on retail KPIs, inventory levels, and product performance
  • Handle stock transfers between boutiques and warehouses, and arrange product delivery to clients
  • Support the sales team on POS systems and sales-related activities
  • Assist the Store Manager in planning and executing staff incentive programs to motivate sales performance
  • Perform other ad-hoc tasks and projects assigned

Requirements

  • Minimum 3 years of experience in a relevant field, preferably in luxury goods
  • Experience in furniture, lighting, fabric, or other lifestyle sectors is an advantage
  • Must be energetic, independent, self-motivating, hard-working, service-minded, and well-organized
  • Good command of Cantonese, English, and Mandarin
  • Proficiency in MS Word, Excel, and PowerPoint
  • Ability to work at the store and adapt to shift work schedules


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