Technical Sales Consultant

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Zoho APAC Full time

About this opportunity:

Zoho Corporation, a leading technology company with a presence in over 180 countries and more than 15,000 employees worldwide, is seeking a Technical Sales Consultant to join our team. This role requires an individual with expertise in IT solutions across various domains, including security, help desk, endpoint, networks, and cloud infrastructure.

Your key responsibilities will include:

  • Working with our Enterprise IT Management product suite under the ManageEngine brand to drive innovation in business software.
  • Providing expert advice to customers (IT Managers, IT Administrators, Engineers) and partners on the selection and implementation of ManageEngine products.
  • Conducting Masterclass presentations in the local market.
  • Developing and delivering training programs for customers and partners on ManageEngine products.
  • Conducting product demonstrations to customers and solving technical queries.
  • Understanding product areas including Desktop/Mobile Device Management, IT Help Desk, Windows Management, Public and Private Cloud management.
  • Conducting workshops, training sessions, and product events both online and offline as needed.
  • Traveling to customer locations.

To be successful in this role, you must have excellent English and local language skills, a strong interest in learning new software products, and good interpersonal skills to work with multiple ManageEngine product teams. A minimum of 5 years of relevant experience and strong technical knowledge are also essential.

Requirements:

  • Excellent business-level English and local language skills.
  • Interest in learning new software products and getting into details.
  • Good interpersonal skills to work with multiple ManageEngine product teams.
  • Minimum 5 years of relevant experience.
  • Strong technical knowledge with experience in the IT industry.
  • Good background in ITSM Solutions, desktop, server/network administration devices is an advantage.
  • A good background in ITOM or Cloud is an advantage. One of ITSM or IT Operations Management is a must.
  • You must be a resident of the country you are applying for and know the local language in a professional capacity.
  • Datacenter experience, Enterprise LAN experience, or Windows Environment Experience is an advantage.
  • ITIL V3 Foundation certified, Microsoft Certification, or Cisco and other industry certifications is an advantage.


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