Senior Customer Relations Officer

Customer Value Management OverviewIn today's competitive market, delivering exceptional customer value is critical to maintaining a strong market position. At HSBC, we recognize the importance of prioritizing customer needs and expectations, ensuring that our customers receive tailored solutions that meet their individual requirements.This role offers an...

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Guest Relations Officer - Rooms at Front Office Department: Job Responsibilities: Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure. Coordinate with F&B team to provide club lounge...

Customer Service Officer (Life Insurance) Be among the first 25 applicants. Direct message the job poster from Well Link Financial Group. Job Responsibilities Manage inbound and outbound hotline services to support customer inquiries and service requests. Resolve customer complaints related to underwriting, policy services, and claims efficiently. Conduct...

Asia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...

We are seeking a highly skilled and organized Customer Service Officer to join our team at Eureka Language Services Limited.Key ResponsibilitiesProvide exceptional customer service by greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, arranging couriers' services, and performing other reception-related...

CXO Support Specialist in Customer Relations ITPro2 Limited Hong Kong SAR 6 days ago Be among the first 25 applicants Responsibilities: Coordinate between CXOs and technical teams to improve client relations. Monitor and analyze data related to customer behavior and CXO engagement. Spearhead initiatives to improve client satisfaction and retention. ...

Responsibilities: Supervise the Customer Service team to deliver customer services in a timely, efficient and quality manner in a clinic setting. Provide on-the-job training & coaching to the team. Assist in the formulation of Customer Service guidelines. Plan and administer daily manpower arrangements. Deliver professional and high-quality service...

Mandarin Oriental, Hong Kong is looking for a Guest Relations Officer to join our Guest Relations team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the...

About the Role:We are seeking a highly skilled Customer Relations Supervisor to join our team at Chiron Healthcare Group Limited.The successful candidate will be responsible for leading the Customer Service team to deliver exceptional customer experiences in a timely and efficient manner. This includes supervising daily operations, providing on-the-job...

Senior Officer - Product Development (Cash Management) Direct message the job poster from ALL-STAR AGENCY Overview Join a dynamic team at a leading bank as a Senior Officer in their Product Development department focused on Cash Management. This is an exciting opportunity to contribute to the development and enhancement of innovative cash management...

Wonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly.Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a...

Customer Services Officer (Airline Services) About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international...

Wonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly. Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a...

Senior Customer Service Representative (Regional Corporate Clients/PMO)1 day ago Be among the first 25 applicants Direct message the job poster from Links International Summary: Our client is an international enterprise headquartered in HK, with strong partnership with world's top-tier luxury brands and supplying the airlines and travel industries. In this...

Join Our Team as a Senior HR OfficerThe Property Management Services Authority (PMSA) is seeking a highly motivated Senior HR Officer to join our team. As a key member of our HR department, you will be responsible for providing strategic guidance on HR matters, managing customer service operations, and enforcing disciplinary actions.Key...

Job Description - Operation Officer, Customer Service (240462) Operation Officer, Customer Service - (240462) Responsibilities Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL) Assist VIPs in check-in arrangements, immigration and customs clearance Monitor the performance of suppliers / service contractors and...

Senior Customer Service Representative (Regional Corporate Clients/PMO)1 day ago Be among the first 25 applicantsDirect message the job poster from Links InternationalSummary:Our client is an international enterprise headquartered in HK, with strong partnership with world's top-tier luxury brands and supplying the airlines and travel industries.In this...

Skills & Requirements Positive thinking Good communication skills Solid computer knowledge for picture and movie editing, and catalogue creation. Software such as Adobe Illustrator, Photoshop, Sketchup, AutoCAD, etc. are required for assisting daily work. Good command of English, Cantonese, and Mandarin Job Description Conduct market research for our...

Company OverviewThe Mass Transit Railway is committed to delivering exceptional customer experiences through our network of customer service centres. As a Customer Service Centre Officer-Light Rail, you will play a vital role in achieving this goal by providing prompt and courteous assistance to Light Rail passengers.Job DescriptionIn this role, you will be...

Responsibilities: Implementing the international marketing strategy, policies, objectives and initiatives Focuses entirely on international markets and will involve working closely with Overseas customers Responsible for maintaining and communicating contracts/projects with end customers Adaptive to regular overseas travel Ad hoc assignments as required...