IT Support Specialist with Strong Technical Skills
3 days ago
Global Executive Consultants Ltd. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to internal users on desktop hardware, Microsoft Windows, and Office applications.
About the Role
We are looking for a candidate with a strong background in IT-related fields, preferably with experience in desktop support and maintenance. Your excellent communication and interpersonal skills will enable you to work effectively with various stakeholders, including colleagues and vendors. You should be able to multitask, work independently, and possess a positive service attitude.
Duties and Responsibilities
Some of your key responsibilities will include:
• Providing technical support on company devices, such as tablets or smartphones, conference rooms' AV equipment, and video conference tools.
• Setting up and configuring workstations, liaising with vendors on machine maintenance services.
• Troubleshooting I.T related issues and reporting to line managers or supervisors for follow-up.
• Handling machine inventory in-out and procurement tasks.
Requirements and Qualifications
To succeed in this role, you should have:
• A Higher Diploma in Computer Studies or above (other disciplines also welcome).
• 2-3 years working experience in I.T related field or a solid deskside support background.
• Knowledge of Windows XP, 10, and Windows-based applications.
• Good communication and interpersonal skills, and a positive service attitude.
• Ability to multitask and work independently.
• Proficiency in English and Cantonese languages.
Estimated Salary: The estimated salary for this position ranges from HKD 30,000 to HKD 50,000 per month, depending on experience.
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