Highly Skilled IT Support Specialist

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full time

The Career Works Limited is seeking a highly skilled and experienced IT Support Specialist to join our team in Admiralty.

Job Overview:

We are looking for a dedicated professional with strong technical skills and excellent communication abilities to provide top-notch support to our clients.

Responsibilities:

  • Provide 7x24 on-call support in a roster basis to ensure seamless operation of our systems.
  • Administer and support hardware and software (Windows and Linux) to maintain optimal performance.
  • Support container-based virtualization platforms (Openshift and KVM) to ensure efficient resource utilization.
  • Manage network devices (Routers/Switch/Firewall/Load-Balancer) to ensure secure and reliable connectivity.
  • Apply OS and software patches to ensure security and stability.
  • Perform first-line troubleshooting and technical support to resolve client issues efficiently.
  • Act as the primary point of contact for technical support in system operations.

Requirements:

  • A higher diploma degree holder in Computer Science, IT, or a related field.
  • At least 2-4 years of relevant IT experience in system administration.
  • Good knowledge of networking fundamentals.
  • Strong experience in Linux administration, including system configuration, shell scripting, and patch management.
  • Experience in backup operations is essential.
  • Docker and container knowledge is desirable but not mandatory.
  • The ideal candidate will be based in Admiralty.

Salary Estimate: We offer a competitive salary range of HKD $50,000 - $70,000 per annum, depending on qualifications and experience.



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