Highly Skilled IT Support Specialist
4 weeks ago
The Career Works Limited is seeking a highly skilled and experienced IT Support Specialist to join our team in Admiralty.
Job Overview:
We are looking for a dedicated professional with strong technical skills and excellent communication abilities to provide top-notch support to our clients.
Responsibilities:
- Provide 7x24 on-call support in a roster basis to ensure seamless operation of our systems.
- Administer and support hardware and software (Windows and Linux) to maintain optimal performance.
- Support container-based virtualization platforms (Openshift and KVM) to ensure efficient resource utilization.
- Manage network devices (Routers/Switch/Firewall/Load-Balancer) to ensure secure and reliable connectivity.
- Apply OS and software patches to ensure security and stability.
- Perform first-line troubleshooting and technical support to resolve client issues efficiently.
- Act as the primary point of contact for technical support in system operations.
Requirements:
- A higher diploma degree holder in Computer Science, IT, or a related field.
- At least 2-4 years of relevant IT experience in system administration.
- Good knowledge of networking fundamentals.
- Strong experience in Linux administration, including system configuration, shell scripting, and patch management.
- Experience in backup operations is essential.
- Docker and container knowledge is desirable but not mandatory.
- The ideal candidate will be based in Admiralty.
Salary Estimate: We offer a competitive salary range of HKD $50,000 - $70,000 per annum, depending on qualifications and experience.
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